Roxana Mendez

Roxana Mendez is one of the Managers of Care Coordination for Pathways to Success, where she brings nearly a decade of experience supporting youth and families through a strengths-based and community-focused lens. Roxana is passionate about empowering families with complex mental health or behavioral challenges, and she centers her work around the values of high-fidelity wraparound care.

Roxana earned her Bachelor's degree in Psychology from Northern Illinois University in 2007 and her Master’s degree in Psychology from National Louis University in 2011. Her early professional experience began in community health centers, where she worked in case management and helped connect families to essential support services.

In 2013, Roxana joined FSA as a Bilingual Care Coordinator. Over the years, she has contributed to several key programs within the organization, including outpatient therapy and crisis services. Her last position was the Lead School-Based Mental Health Therapist, where she worked closely with students, families, and school partners to provide accessible mental health support in educational settings.

Roxana stepped into her current leadership role with the Pathways program in 2023, overseeing care coordination services for Kane and DeKalb Counties. In this role, she continues to guide and support a team of care coordinators who serve youth with significant mental health needs, ensuring that services are collaborative, family-driven, and culturally responsive.

Outside of work, Roxana enjoys traveling, trying new foods, and spending time with her family.