Career Opportunities!

We are constantly looking for talented and passionate individuals who are willing to make a difference in the lives of the people of the Greater Elgin Area.

Family Service Association of Greater Elgin (FSA) fosters a culture of support, accountability, and transparency. We strive to provide our employees with the resources they need to deliver the best care for our clients and thrive in the field. Our collaborative work environment and high ethical standards aid us in providing the continuity of care necessary to reach successful treatment outcomes.


Meet our staff!


Available Positions

Type: Part-Time
Trave: Light
Summary

Provides case management for clients utilizing psychiatric services. Responsible for coordinating with Psychiatrist and providing support to clients during the Tele-health session. Oversees patient evaluation and treatment planning, and monitors patient progress, adjusting treatment plans as necessary. Coordinates care for patients with a mental health diagnosis. Administrative support with completing tasks for families who are enrolled in Illinois Health Practice Alliance (IHPA) as well as helping clients apply for Medicaid insurance.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential duties and responsibilities include the following. Other duties may be assigned.

  • Provide direct service to clients and their families for at least 80% of time worked.
  • Coordinate with collaterals on behalf of clients, including with psychiatrist and linking to appropriate care.
  • Coordinates tele-psych services and provides support to clients seeing the Psychiatrist through tele-health.
  • Acting as psychiatrist’s liaison to clients when psychiatrist and Psych Case Manage r(QMHP) is not available to take call directly and then appropriately coordinating with psychiatrist when available.
  • Completing authorizations as necessary for medications and services.
  • Responding to emergency/crisis situations/regular calls from clients.
  • Responsible for the completion of Integrated Assessments and Treatment Planning using the IM+CANS with clients and reviewing progress.
  • Coordinates with support staff to setup follow up appointments per psychiatrist recommendations.
  • Responsible for contacting families to assist with completing Medicaid Applications. This includes uploading all information into CIS, and providing follow up services to check on statues of application. Responsible for assisting families apply for T-card as well.

Supervision
  • Responsible for being prepared to discuss cases with supervisor in clinical supervision.
  • Reports to supervisor on an on-going basis in regards to problem cases, need for special services, agency coordination, and resource information.
  • Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including: Integrated Assessment and Treatment Planning (IM+CANS), CIS Billing Notes, Case Closing, and other clinical paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, time sheet submission, expense sheets and any other administrative or agency requested reports.
  • Review notes completed by psychiatrist for assigned client records.
  • Responsible for attending clinical staff/program meeting, including Utilization Review.
  • Responsible for maintaining clinical charts in compliance with Medicaid Rule 140.
  • Responsible for completing IHPA tasks for assigned clients and uploading files to CIS and HealthEC.
  • Assist clients with accessing technology for telehealth
  • Assist clients in getting access to technology (helping families apply for Kane County Wrap funds)

Community Education/Public Relations
  • Develop materials and present to community groups for public relations as assigned by supervisor.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.

Training
  • Responsible for fulfilling agency requirement of training and documenting all training attended.
  • Responsible for attending all clinical agency in-service trainings.
  • Responsible for maintaining certification in IM+CANS.
  • Responsible for providing in-service training on telehealth psychiatry services to FSA Programs, and staff.

Special Assignments/Projects
  • Responsible for setting up equipment and online platform needed for tele psych services.
  • Participate in projects and/or other duties as assigned by supervisor.
  • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background.
  • Perform incidental business related travel as needed.
  • Participate in agency Risk Management and Continuous Quality Improvement activities.
  • Perform job responsibilities with a positive attitude.
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.

Position Type/Expected Hours of Work

This position is part-time, 20-25 hours per week. Schedule includes Fridays from 9-5, Saturday’s 8-4 and additional hours during the week.


PHYSICAL AND ENVIRONMENTAL CONSIDERATIONS

The incumbent will be frequently sitting most of the time in an office environment infrequently exposed to extreme temperature, noise, fumes, dust, etc.

The incumbent should be able to climb steps and stand for extended periods of time while working in the community to meet with a consumer and/or his/her family. Must be able to lift up to 35 lbs. on occasion.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully


Requirements

EDUCATION AND EXPERIENCE

Must have Bachelor’s Degree in Social Work, Counseling, Psychology or similar field. Must be flexible, independent and able to multi-task effectively. Preferred experience in working with youth with mental health issues. Bilingual in Spanish is required due to the need to facilitate services in Spanish.


How To Apply

If you are interested in applying for this role, please Click Here


2020 Internships



Qualifications

Must be enrolled in a master’s level program in Social Work, Psychology, or other related field at the time of internship. Must have a bachelor’s degree in Social Work, Psychology, or other related field in order to qualify as a Mental Health Professional (MHP) per Medicaid rule 132 standards.


Benefits Included

Mileage reimbursement for approved travel based on Expense Reimbursement Policy.


Internship Duties:
  • Adhere to FSA policies, rules, and standards and practices as well as all applicable ethical codes.
  • Complete all necessary employee requirements in a timely manner to include submission of information to complete DCFS background investigation.
  • Establish written learning agreement with Field Instructor. Identify specific learning objectives and create a consistent schedule as well as evaluation arrangements.
  • Approach internship tasks with a positive attitude with a willingness to learn, willingness to follow direction, and willingness to apply feedback provided by Field Supervisor or Task Supervisor.
  • Adhere to field placement schedule and notify Field Instructor of any changes prior to changes being implemented
  • Notify the Field Instructor in cases of unavoidable absences or inability to come in at scheduled times
  • Manage caseload assigned by supervisor and complete necessary case management or therapy interventions in a timely manner
  • Treat all staff and clients with high level of respect and compassion
  • Responsible for networking with collaterals on behalf of active clients, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems. This includes responsibility for coordinating services with or own sub-contracted agencies.
  • Participate in completing any required internship evaluations or meetings with school.
  • Use good judgement in all work to ensure client safety. Seek out necessary resources and practices effective self-care to enhance performance in all internship duties
  • Maintain client interactions and record information confidential per FSA policies and Illinois law

Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
  • Responsible for discussing learning progress and experiences
  • Discuss any issues with the Field Instructor first prior to consulting with the Field Liaison.

Administrative
  • Maintain a record of field hours and assigned duties in collaboration with the Field Instructor.
  • Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including: Mental Health Assessments, ITPs, Psychiatric Referral Forms, CIS Billing Notes, Case Closing, Childhood Severity of Psychiatric Illness (CSPI’S), SASS transfer forms, and other clinical paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings as assigned by Supervisor.
  • Responsible for participating in Utilization Review process.

Community Education/Public Relations
  • Act professionally and communicate positively responsibility when presenting FSA with clients, community contacts, and staff.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.

Training
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Other Duties/Special Assignments/Projects
  • Perform other duties as assigned by supervisor to the best of interns ability.
  • Perform incidental business-related travel as needed.
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately reported to Supervisor.

How to Apply

If you are interested in applying for this role, please Click Here

Unpaid Internship. Must be enrolled in a Bachelor’s level program in Social Work, Psychology, or other related field at the time of internship. Must meet criteria to qualify as a Rehabilitative Services Associate (RSA) by being at least 21 years of age, be a high school graduate or have a GED certificate, have demonstrated skills in the field of services to adults or children, have demonstrated the ability to work within the Provider's structure and accept supervision, and have demonstrated the ability to work constructively with Clients, treatment resources and the community per Medicaid rule 132 standards.


Benefits Include

Mileage reimbursement for approved travel based on Expense Reimbursement Policy; Supervision; Educational Opportunities; Access to the resources and experiences of an agency with almost 90 years in the community


Internship Duties:
  • Adhere to FSA policies, rules, and standards and practices as well as all applicable ethical codes.
  • Complete all necessary employee requirements in a timely manner to include submission of information to complete DCFS background investigation.
  • Establish written learning agreement with Field Instructor. Identify specific learning objectives and create a consistent schedule as well as evaluation arrangements.
  • Approach internship tasks with a positive attitude with a willingness to learn, willingness to follow direction, and willingness to apply feedback provided by Field Supervisor or Task Supervisor.
  • Adhere to field placement schedule and notify Field Instructor of any changes prior to changes being implemented
  • Notify the Field Instructor in cases of unavoidable absences or inability to come in at scheduled times
  • Manage caseload assigned by supervisor and complete necessary case management or therapy interventions in a timely manner
  • Treat all staff and clients with high level of respect and compassion
  • Responsible for networking with collaterals on behalf of active clients, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems. This includes responsibility for coordinating services with or own sub-contracted agencies.
  • Participate in completing any required internship evaluations or meetings with school.
  • Use good judgement in all work to ensure client safety. Seek out necessary resources and practices effective self-care to enhance performance in all internship duties
  • Maintain client interactions and record information confidential per FSA policies and Illinois law

Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
  • Responsible for discussing learning progress and experiences
  • Discuss any issues with the Field Instructor first prior to consulting with the Field Liaison.

Administrative
  • Maintain a record of field hours and assigned duties in collaboration with the Field Instructor.
  • Responsible for completion of and meeting deadlines for all paperwork for cases, including: CIS Billing Notes, Case Closing, and other paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings as assigned by Supervisor.

Community Education/Public Relations
  • Act professionally and communicate positively responsibility when presenting FSA with clients, community contacts, and staff.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Other Duties/Special Assignments/Projects
  • Perform other duties as assigned by supervisor to the best of interns ability.
  • Perform incidental business-related travel as needed.
  • Perform internship responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately reported to Supervisor.

How to Apply

If you are interested in applying for this role, please Click Here