Career Opportunities!

We are constantly looking for talented and passionate individuals who are willing to make a difference in the lives of the people of the Greater Elgin Area.

Family Service Association of Greater Elgin (FSA) fosters a culture of support, accountability, and transparency. We strive to provide our employees with the resources they need to deliver the best care for our clients and thrive in the field. Our collaborative work environment and high ethical standards aid us in providing the continuity of care necessary to reach successful treatment outcomes.

Every FSA Staff Member is empowered to be themselves and do their best work…

"Being a bilingual psychiatric case manager has been an incredible experience that has helped me grow as a clinician. Having the opportunity to closely work with our psychiatric providers and sitting in on psychiatric evaluations and follow-up appointments has allowed me to gain a wealth of knowledge regarding psychotropic medication treatment as well as presentations for a plethora of diagnoses that include depressive disorders; anxiety disorders; bipolar spectrum disorder; eating disorders; disruptive, impulse-control, and conduct disorders; and trauma- and stressor-related disorders. Additionally, it has provided me with the opportunity to collaborate with and learn from outpatient therapists." – Miriam C. (Integrated Service Coordination)
"We see individuals and families who are at a loss as to what to do when it comes to mental health. They themselves are struggling with mental illness or someone in their family is struggling and resources are few and far to come by in the area. Waitlists range from a few months to see a therapist to a couple of years to see a psychiatrists that accepts their insurance, or they need to pay out of pocket for the services and have to choose between their mental health or their physical health. We help fill in that gap for these individuals and families to access mental health services in a matter of a couple of weeks sometimes or help provide referrals for agencies that do accept their insurance but are not well known. We help these individuals and families get back to a level of functioning they were previously at before their mental health began to negatively impact their lives." - Sarah W. (SASS Crisis)
"Working at FSA has been an amazing experience for me. The team based atmosphere at FSA has benefited me as a clinician and all of the clients we serve. As such a well-organized nonprofit, we are able to reach many communities and provide high quality services to those in need. Some days can be challenging, but knowing I make a difference keeps me going and coming back each day for more." - Stephanie O. (Family Support Program)

Meet our staff!


Available Positions

Type: Part-Time (10-29 hours)
Location: Community-based

Summary

Responsible for providing therapy services to client and family in school, home and the community. Responsible for maintaining an active caseload and providing of 900 direct services annually. Direct service is defined as face to face contact with a client/student or services that are performed on behalf of a specific student/family. These services may also include case management, care coordination, and advocacy.


Essential Duties And Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Responsible for knowing and understanding Medicaid Rule 132, Medicaid Rule 140 and complying with documentation requirements. All documentation must be in the client/file/electronic health record and filed accordingly
  • Responsible for meeting the billable hours expectation each month
  • Maintain IM+CANS Certification
  • Networking with collaterals on behalf of active client/student, including: referral and linkage, discharge planning with inpatient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, children and adolescent mental health systems
  • Responding to emergency/crisis situations and partnering with SASS program as needed
  • Collaborating with the school personnel regarding individual treatment plans and outcome that are expected in the treatment process with a student
  • Working with the family/guardian of the student including securing the appropriate releases to consult with school personnel or other collateral contacts
  • Educating the community regarding the School-Based Mental Health Program
  • Facilitate positive networking relationships with community service providers and/or networks
  • Weekly supervision, discussing cases with supervisor and attending monthly clinical meetings
  • Promote collegiality at the workplace by working collaboratively with others
  • Responsible for fulfilling agency requirement of training and documenting all trainings attended, which include all mandatory agency in-service trainings, Department of Human Services/Division of Mental Health trainings
  • Complete clinical paperwork accurately and on time
  • Remain complaint with Council on Accreditation Standards and Best Practices in serving clients
  • Meeting quarterly with school personnel to review outcomes of the program services and preparing quarterly outcome repots for FSA as needed

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Physical And Environmental Consideration

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


Travel

This positions requires extensive travel through northern Kane County and occasionally outside areas.


Requirement

Education And Experience

Master’s degree in Psychology, Social Work or related field is required. Must be able to work two evenings a week. The ability to work with people from every diverse background and show cultural competency is a must. Experience working in community counseling related services and working with children and adolescents with mental health needs is desired. Bilingual in Spanish required.



How To Apply

If you are interested in applying for this role, please Click Here

Type: Full-Time
Location: Community-Based

Summary

Responsible for providing Family Therapy services with additional Individual Therapy services to target clients in school, home and the community. Also responsible for maintaining an active caseload and providing 900 hours of direct services annually. Direct service is defined as face to face contact with a client/student or services that are performed on behalf of a specific student.


Essential Duties And Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Responsible for knowing and understanding Medicaid Rule 132 and complying with documentation requirements. All documentation must be in the client/file/electronic health record and filed according to the grant funded by The Illinois Children’s Healthcare Foundation.
  • Networking with collaterals on behalf of active client/student, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, children and adolescent mental health systems.
  • Responding to emergency/crisis situations and partnering with SASS program as needed.
  • Collaborating with the school personnel regarding individual treatment plans and outcome that are expected in the treatment process with a student.
  • Working with the family/guardian of the student including securing the appropriate releases to consult with school personnel or other collateral contacts
  • Educating the community regarding the School-Based Mental Health Program and the WrapAround Model
  • Facilitate positive networking relationships with community service providers and/or networks
  • Weekly supervision, discussing cases with supervisor and attending monthly clinical meetings
  • Promote collegiality at the workplace by working collaboratively with others
  • Responsible for fulfilling agency requirement of training and documenting all trainings attended, which include all mandatory agency in-service trainings, Department of Human Services/Division of Mental Health trainings and Wraparound training and model fidelity monitoring
  • Complete clinical paperwork accurately and on time
  • Remain complaint with Council on Accreditation Standards and Best Practices in serving clients
  • Meeting quarterly with school personnel to review outcomes of the program services and preparing quarterly outcome repots for FSA, Illinois Children’s Healthcare Foundation and school personnel as needed.

PHYSICAL AND ENVIRONMENTAL CONSIDERATIONS

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


Benefits

Eligible for Medical, Dental, Life, Simple IRA, Flexible Spending, PTO and Holidays, flexible scheduling and access to an annual training budget of $250.

Requirement

Education And Experience

Master’s degree in Psychology, Social Work or related field is required. Must be able to work two evenings a week. The ability to work with people from every diverse background and show cultural competency is a must. Experience working in community counseling related services and working with children and adolescents with mental health needs is desired. Bilingual in Spanish preferred.



Family Service Association of Greater Elgin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.



How To Apply

If you are interested in applying for this role, please Click Here

Type: Part-Time
Location: Field-based

Summary

The Therapeutic Mentoring Program provides mental health rehabilitation interventions and supports necessary to assist clients in meeting their mental health treatment goals while in his/her own environment. Therapeutic Mentors coordinate services with other members of the client’s treatment team such as, therapist and psychiatrist to help clients achieve rehabilitation resilience, and recovery.


Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The essential duties and responsibilities include the following. Other duties may be assigned.


Clinical (90%)
  • Therapeutic Mentors provide community based support to youth, families, or adults with a mental health diagnosis.
  • Support functions provided to clients/families include: teaching social skills, modeling appropriate behaviors, assisting in problem-solving, and psychoeducation.
  • Coordinate services with primary clinician and additional collaterals to help clients achieve optimal recovery.
  • Must maintain and manage a minimum caseload of approximately three to five clients.
  • Provide a minimum of 9 hours a week of direct service to clients.
  • Provide time-limited intensive supports following a Mobile Crisis Response in order to assist with Crisis Stabilization Services.
  • In the event of a crisis situation when the client is already with the Therapeutic Mentor, staff will continue to provide services until the client is stable, the parent/guardian relieves the Therapeutic Mentor, or other qualified professional (SASS worker, doctor, police, etc.) relieves the worker. This may require working past the scheduled time.

Supervision(5%)
  • Schedule and attend monthly supervision with Therapeutic Mentoring Program Coordinator to discuss cases and report problem cases, need for special services and resource information.
  • Attend monthly group supervision and participate in Performance Quality Improvement Goals.
  • Must fulfil agency required training and attend in-service trainings assigned by supervisor.
Administrative (5%)
  • Communicate with the client’s primary clinician/team at least bi-weekly.
  • Complete and turn in time sheets every other Tuesday to ensure the Coordinator of the program is able to review and submit to payroll by Wednesday.
  • Submit reimbursement paperwork for travel expenses on a monthly basis.
  • Complete all other clinical paperwork for cases as needed. This may include Incident Reports when necessary, DCFS reports, and any requested agency reports as well as any other paperwork clinically necessary for maintaining files.
  • Stay current on Medicaid Rule 132 and Rule 140.
  • Must maintain 100,000/300,000/50,000 automobile insurance. Provide documentation that said insurance is current at the required level when requested by the agency.

OTHER RESPONSIBILITIES
  • Support to clients and their families is often provided in the home or community. Time at the office may be assigned by supervisor to fit program needs.
  • Remain compliant with Council on Accreditation Standards and Best Practices in serving clients
  • Therapeutic Mentors will adhere to all the agency policies, guidelines, and deadlines for interventions and paperwork for each case.
  • Responsible for incidental business related travel.
  • As per Family Service Association of Greater Elgin Area all Therapeutic Mentors will adhere to the Code of Ethics of the National Association of Social Workers (NASW) when providing services.

Benefits

Eligible for flexible spending plan, Simple IRA, training budget of $250/year, flexible holiday option per policy, availability of supervision toward licensure and flexible work schedule.

Requirement

Education And Experience

Bachelor’s degree in Psychology, Social Work or related field is required.

Must have reliable transportation as most skills are developed within the community. Afternoon, evening, and weekends are required to meet client’s needs. Must be a good team player, ability to work with people from diverse backgrounds, be flexible, detailed oriented, and have a positive attitude. Must be able to pass a background check, drug screen and provide proof of vehicle insurance. Must be 21 years-old. Bilingual in Spanish preferred.


How To Apply

If you are interested in applying for this role, please Click Here

Type: Part-Time
Location: Elgin, IL

Summary

Outpatient therapists at FSA not only provide individual and family therapy to the persons they serve, but also complete mental health assessments, treatment plans, coordinate care, advocate, provide case management, and help translate skills learned in the therapeutic environment into their natural environment.


Essential Duties And Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned


  • Provide individual, group and family counseling to clients and their families
  • Must maintain a service ratio of at least 80% for direct service to clients.
  • Respond to emergency/crisis/regular calls from clients
  • Provide case management and care coordination on behalf of clients and their families
  • Develop and conduct groups in line with the agency clients’ needs
  • Attend individual/group clinical supervision prepared to discuss cases
  • Report to supervisor on an on-going basis regarding problem cases, need for special services, agency coordination, and resource information
  • Complete and meet deadlines for all clinical and administrative paperwork including on CIS
  • Attend staff/program meetings, including Utilization Review
  • Maintain clinical charts in compliance with Medicaid Rule 140
  • Develop and present trainings to staff and/or community groups as assigned by supervisor
  • Facilitate positive relationships with community service providers and/or networks
  • Attend and participate in community meetings as assigned by supervisor
  • Attend all clinical agency in-service trainings
  • Meet agency/licensure training requirements and complete any related documentation.
  • Provide training, support and/or supervision to new hires/interns as needed
  • Participate in projects and/or other duties as assigned by supervisor
  • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
  • Perform incidental business related travel as needed
  • Participate in agency Risk Management and Continuous Quality Improvement activities
  • Perform job responsibilities with a positive attitude
  • Promote collegiality at the workplace by working collaboratively with others

Physical And Environmental Considerations

The incumbent will be frequently sitting most of the time in an office environment infrequently exposed to extreme temperature, noise, fumes, dust, etc.

The incumbent should be able to climb steps and stand for extended periods of time while working in the community to meet with a consumer and/or his/her family. Must be able to lift up to 35 lbs. on occasion.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully

Benefits

Eligible for flexible spending plan, Simple IRA where agency matches up to 3% of annual salary, flexible scheduling and access to an annual training budget of $250.

Requirement

Education And Experience

Must have Master’s degree in Social Work or Counseling and be licensed/licensed eligible in Illinois, LCPC and LCSW preferred; LSW, LPC, or MSW required. Must be able to travel between sites; services provided at main site (Elgin) and Streamwood locations and may also include home and/or school-based sessions. Evening and/or weekend availability required. Bilingual in Spanish required.


How To Apply

If you are interested in applying for this role, please Click Here

Winter 2021 Internships

Unpaid Internship
Must be enrolled in a Bachelor’s level program in Social Work, Psychology, or other related field at the time of internship. Must meet criteria to qualify as a Rehabilitative Services Associate (RSA) by being at least 21 years of age, be a high school graduate or have a GED certificate, have demonstrated skills in the field of services to adults or children, have demonstrated the ability to work within the Provider's structure and accept supervision, and have demonstrated the ability to work constructively with Clients, treatment resources and the community per Medicaid rule 132 standards.


Benefits Include

Mileage reimbursement for approved travel based on Expense Reimbursement Policy; Supervision; Educational Opportunities; Access to the resources and experiences of an agency with almost 90 years in the community


Internship Duties:
  • Adhere to FSA policies, rules, and standards and practices as well as all applicable ethical codes.
  • Complete all necessary employee requirements in a timely manner to include submission of information to complete DCFS background investigation.
  • Establish written learning agreement with Field Instructor. Identify specific learning objectives and create a consistent schedule as well as evaluation arrangements.
  • Approach internship tasks with a positive attitude with a willingness to learn, willingness to follow direction, and willingness to apply feedback provided by Field Supervisor or Task Supervisor.
  • Adhere to field placement schedule and notify Field Instructor of any changes prior to changes being implemented
  • Notify the Field Instructor in cases of unavoidable absences or inability to come in at scheduled times
  • Manage caseload assigned by supervisor and complete necessary case management or therapy interventions in a timely manner
  • Treat all staff and clients with high level of respect and compassion
  • Responsible for networking with collaterals on behalf of active clients, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems. This includes responsibility for coordinating services with or own sub-contracted agencies.
  • Participate in completing any required internship evaluations or meetings with school.
  • Use good judgement in all work to ensure client safety. Seek out necessary resources and practices effective self-care to enhance performance in all internship duties
  • Maintain client interactions and record information confidential per FSA policies and Illinois law

Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
  • Responsible for discussing learning progress and experiences
  • Discuss any issues with the Field Instructor first prior to consulting with the Field Liaison.

Administrative
  • Maintain a record of field hours and assigned duties in collaboration with the Field Instructor.
  • Responsible for completion of and meeting deadlines for all paperwork for cases, including: CIS Billing Notes, Case Closing, and other paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings as assigned by Supervisor.

Community Education/Public Relations
  • Act professionally and communicate positively responsibility when presenting FSA with clients, community contacts, and staff.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Other Duties/Special Assignments/Projects
  • Perform other duties as assigned by supervisor to the best of interns ability.
  • Perform incidental business-related travel as needed.
  • Perform internship responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately reported to Supervisor.

How to Apply

If you are interested in applying for this role, please Click Here


Qualifications

Unpaid Internship
Must be enrolled in a master’s level program in Social Work, Psychology, or other related field at the time of internship. Must have a bachelor’s degree in Social Work, Psychology, or other related field in order to qualify as a Mental Health Professional (MHP) per Medicaid rule 132 standards.


Benefits Included

Mileage reimbursement for approved travel based on Expense Reimbursement Policy.


Internship Duties:
  • Adhere to FSA policies, rules, and standards and practices as well as all applicable ethical codes.
  • Complete all necessary employee requirements in a timely manner to include submission of information to complete DCFS background investigation.
  • Establish written learning agreement with Field Instructor. Identify specific learning objectives and create a consistent schedule as well as evaluation arrangements.
  • Approach internship tasks with a positive attitude with a willingness to learn, willingness to follow direction, and willingness to apply feedback provided by Field Supervisor or Task Supervisor.
  • Adhere to field placement schedule and notify Field Instructor of any changes prior to changes being implemented
  • Notify the Field Instructor in cases of unavoidable absences or inability to come in at scheduled times
  • Manage caseload assigned by supervisor and complete necessary case management or therapy interventions in a timely manner
  • Treat all staff and clients with high level of respect and compassion
  • Responsible for networking with collaterals on behalf of active clients, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems. This includes responsibility for coordinating services with or own sub-contracted agencies.
  • Participate in completing any required internship evaluations or meetings with school.
  • Use good judgement in all work to ensure client safety. Seek out necessary resources and practices effective self-care to enhance performance in all internship duties
  • Maintain client interactions and record information confidential per FSA policies and Illinois law

Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
  • Responsible for discussing learning progress and experiences
  • Discuss any issues with the Field Instructor first prior to consulting with the Field Liaison.

Administrative
  • Maintain a record of field hours and assigned duties in collaboration with the Field Instructor.
  • Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including: Mental Health Assessments, ITPs, Psychiatric Referral Forms, CIS Billing Notes, Case Closing, Childhood Severity of Psychiatric Illness (CSPI’S), SASS transfer forms, and other clinical paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings as assigned by Supervisor.
  • Responsible for participating in Utilization Review process.

Community Education/Public Relations
  • Act professionally and communicate positively responsibility when presenting FSA with clients, community contacts, and staff.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Training
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Other Duties/Special Assignments/Projects
  • Perform other duties as assigned by supervisor to the best of interns ability.
  • Perform incidental business-related travel as needed.
  • Perform internship responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately reported to Supervisor.

How to Apply

If you are interested in applying for this role, please Click Here