Career Opportunities!

We are constantly looking for talented and passionate individuals who are willing to make a difference in the lives of the people of the Greater Elgin Area.

Family Service Association of Greater Elgin (FSA) fosters a culture of support, accountability, and transparency. We strive to provide our employees with the resources they need to deliver the best care for our clients and thrive in the field. Our collaborative work environment and high ethical standards aid us in providing the continuity of care necessary to reach successful treatment outcomes.


Meet our staff!


Available Positions

Type: Full-Time
Travel: Light
Summary

Responsible for agency intake and integrated care planning and monitoring of on-going case management clients. The Integrated Service Coordination team will assess and link to appropriate services as well as coordinating physical, behavioral, and social healthcare for its members.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential duties and responsibilities include the following. Other duties may be assigned. Responsible for following these principles:

  • Provide care according to CASSP principles where person- and family-centered quality, accessible, holistic care are the focus of each interaction.
  • Work to build a system that responds to the whole integrated needs of each individual and family considering their behavioral, physical, and social healthcare.
  • Remain flexible and respond to the changing needs of the community and each family.
  • Value collaboration, cooperation and teamwork within our organization and with members of the community.
  • Embrace the rights of consumers to self-determine and be respected for their own family and community values.
  • Complete agency intakes and IM+CANS for those seeking services.
  • With the guidance of the assigned LPHA, make service recommendations and complete linkage to services.
  • Provide on-going case management to ensure that the holistic needs of the person served are being addressed.
  • Participate in and potentially lead inter-disciplinary meetings.
  • Attend problem solving team meetings as appropriate and assigned.
  • Communicate with partner entities and other providers (including MCOs) to understand significant changes in members’ physical and behavioral health status, and translate into care plan.
  • Work together with Managed Care Organizations to assist members in easier access.
  • Engage with physical health and behavioral health providers in order to develop a network for service coordination. Ongoing communication regarding client needs and coordination of services to improve access to providers for routine appointments and time-sensitive services.
  • Along with assigned therapist, prepare and assist with transitional care plan based on protocol to assure timely access to follow up care post discharge. May also participate in the implementation of discharge plan from a higher level of care as agreed upon by treatment team.
  • Responsible for regular and consistent communication with providers (including FSA therapists) to ensure that the client’s needs are being met as defined by their treatment plan.
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information
  • Responsible for completion of and meeting deadlines for all clinical paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: 1009’s, CIS Billing Notes, time sheets, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings
  • Responsible for participating in Utilization Review Meetings
  • Responsible for serving on Agency and/or Program Committees when requested by supervisor
  • Responsible for educating the community regarding the Integrated Service Coordination Program in the service area.
  • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
  • Pursue and maintain licensure and/or certification that are available and appropriate to educational/professional background.
  • Perform incidental business related travel as needed
  • Participate in agency Risk Management and Performance Quality Improvement activities
  • Perform job responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others

Work Environment

The work environment is office AND field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, hospitals, community agencies, and some in office time.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must be able to lift of move up to 35 pounds on occasion. This position is required to use computer equipment daily.


Benefits

Eligible for medical, dental, PTO, holiday pay, flexible spending plan, Simple IRA where agency matches up to 3% of annual salary, flexible scheduling and access to an annual training budget of $250.


Requirement

Education And Experience

A Bachelor’s Degree in Social Work, Counseling, Psychology or similar field is required. Experience with case management is also required. The ideal candidate must be flexible, independent and be able to multi-take effectively. Experience working with individuals with mental health issues is preferred. Bilingual in Spanish preferred.


How To Apply

If you are interested in applying for this role, please Click Here

Type: Part Time

Summary

We are seeking a qualified, motivated, and flexible candidate to perform crisis assessments and case management services for youth and families who are experiencing a mental health crisis as part of the Screening Assessment and Support Services (SASS) program. This position is part-time (both day and on-call availability required): 10-20 hours per week

  • Responsible for working three day time shifts a week.
  • Responsible for workings at least two on call shifts a week.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Responsible for accepting crisis calls from the CARES line and therein providing a crisis screening to client at location requested. As part of the assessment, the Crisis Worker must assess risk, presenting problem, social history, self care habits, and family system. Intake forms must also be completed
  • Responsible for managing small case load that is identified as having minimal needs and is assigned by Director of Crisis Services. This includes making follow-up calls to screen for additional needs and risk, ensuring that client and family have appropriate resources, communicating with supervisor if client is identified as having higher need and is out of scope of Crisis Worker’s practice, closing case if no further services are needed
  • Responsible for networking with collaterals on behalf of crisis/active clients, including: referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated. This includes responsibility for coordinating services with our own sub-contracted agencies
  • Must attend monthly group supervision and responsible for discussing cases with supervisor in clinical, individual and/or group supervision as need arises
  • Responsible for completion of and meeting deadlines for all clinical paperwork for active clients and crisis clients
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: 1009’s, billing slips, time sheets, expense sheets and any other administrative or agency requested reports
  • Responsible for attending meetings as requested by Director of Crisis Services
  • Responsible for serving on Agency and/or Program Committees when requested by supervisor
  • Responsible for educating the community regarding the SASS program in the service area
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor
  • Fulfill agency requirement of training and documenting all training attended and must attend all mandatory agency in-service trainings
  • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
  • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
  • Perform incidental business related travel as needed
  • Participate in agency Risk Management and Continuous Quality Improvement activities.
  • Perform job responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others
  • Maintain FSA equipment

Benefits

Eligible for flexible spending plan, Simple IRA where agency matches up to 3% of annual salary and access to an annual training budget of $125. Eligible for pro-rated flexible holiday depending on average hours worked in a week



Requirements

Education and Experience

The candidate must possess at least a Bachelor's Degree in Psychology, Social Work or another related field. Bilingual (English/Spanish) strongly preferred.

This position is requires day time and on-call availability. Day time shifts are:

  • Mondays: 8a-1pm, 9:30am - 2:30pm, and 1-6pm
  • Tuesdays: 11am - 4pm and 1-6pm
  • Wednesdays: 9:30am - 2:30pm, 11am - 4pm, and 1-6pm
  • Fridays: 8am - 1pm and 1-5pm
This position also requires on-call availability between the hours of 12am-8am Monday through Thursday and weekend evenings.

Pay range from $17-$20 per hour for day shifts and $37-$50 per hour for on-call shifts dependent on experience, education, and skills.

Must have reliable transportation as there is much travel involved in these positions as this position requires travel throughout Kane and Kendall County. Must be a good team player, have the ability to work with people from very diverse backgrounds, be flexible, detailed oriented, and have a positive attitude.

Must be able to pass a background check, drug screen and provide proof of vehicle insurance that provides the following coverage: $100,000 Injury or death of one person in an accident; $300,000 Injury or death of more than one person in an accident; $100,000 damage to property of another person.


Physical And Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

  • Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
  • Other physical demands include sitting, walking and carrying your equipment.
  • Use of computers/surface pros 85% of the time.
  • During training or other job duties (such as billing, additional training, team meetings), some of those duties can be complete at home with the permission of your supervisor
    • If at the office, crisis workers share a common area. Desks and seats are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.
    • If the shared area becomes too loud, workers are allowed to utilize therapy office space downstairs (if the space is available) or there is a library area near the common space that can be used.
    • There is also computer space downstairs near the bathrooms with two extra laptops available.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


How to Apply

If you are interested in applying for this role, please Click Here

Type: Part-Time
Location: Field-Based
Summary

Do you have a desire to “help others” and have been told that “you’re supportive?” If you responded yes, but are not exactly sure where or how to apply these skills; then a career as a Therapeutic Mentor may be answer! The Therapeutic Mentoring Program allows you to provide one-on-one skills training to individuals with targeted skills deficits. Therapeutic Mentors assist individuals in career counseling, learning conflict resolution skills to assert themselves better, practice coping skills, and learning how to engage in their community. If you are in search of a rewarding and fulfilling career, submit your application today.

Therapeutic Mentoring provides mental health rehabilitation interventions and supports necessary to assist clients in meeting their mental health treatment goals while in his/her own environment. Family Support workers coordinate services with other members of the client’s treatment team such as, therapist and psychiatrist to help clients achieve rehabilitation resilience, and recovery.

Essential Duties And Responsibilities
Clinical (90%)
  • Therapeutic Mentoring Services provides mental health rehabilitation interventions and supports necessary to assist clients in meeting their mental health treatment goals while in his/her own environment. Family Support workers coordinate services with other members of the client’s treatment team such as, therapist and psychiatrist to help clients achieve rehabilitation resilience, and recovery.
  • Support functions provided to clients/families include: teaching social skills, modeling appropriate behaviors, assisting in problem-solving, and psychoeducation.
  • Coordinate services with primary clinician and additional collaterals to help clients achieve optimal recovery.
  • Must maintain and manage a minimum caseload of approximately three to five clients.
  • Provide a minimum of 9 hours a week of direct service to clients.
  • In the event of a crisis situation when the client is already with the Therapeutic Mentoring Services Worker, support workers will continue to provide services until the client is stable, the parent/guardian relieves the support worker, or other qualified professional (SASS worker, doctor, police, etc.) relieves the support worker. This may require working past the scheduled time.
Supervision (5%)
  • Schedule and attend monthly supervision with Therapeutic Mentoring Services Coordinator to discuss cases and report problem cases, need for special services and resource information.
  • Attend monthly group supervision and participate in Performance Quality Improvement Goals.
  • Must fulfill agency required training and attend in-service trainings assigned by supervisor.
Other Responsibilities
  • Support to clients and their families is often provided in the home or community. Time at the office may be assigned by supervisor to fit program needs.
  • Remain compliant with Council on Accreditation Standards and Best Practices in serving clients.
  • Support Workers will adhere to all the agency policies, guidelines, and deadlines for interventions and paperwork for each case.
  • Responsible for incidental business related travel.
  • As per Family Service Association of Greater Elgin Area all Therapeutic Mentoring Workers will adhere to the Code of Ethics of the National Association of Social Workers (NASW) when providing services.

Benefits

Eligible for flexible spending plan, Simple IRA, training budget of $250/year, flexible holiday option per policy, availability of supervision toward licensure and flexible work schedule.

Education and Experience

Bachelor’s degree in Psychology, Social Work or related field is required.

Must have reliable transportation as most skills are developed within the community. Afternoon, evening, and weekends are required to meet client’s needs. Must be a good team player, ability to work with people from diverse backgrounds, be flexible, detailed oriented, and have a positive attitude. Must be able to pass a background check, drug screen and provide proof of vehicle insurance. Must be 21 years-old. Bilingual in Spanish required.


If you are interested in applying for this role, please Click Here

Type: Full time: 35 hrs per week.

Summary

Responsible for providing therapy services to client and family in school, home and the community. Responsible for maintaining an active caseload and providing of 900 direct services annually. Direct service is defined as face to face contact with a client/student or services that are performed on behalf of a specific student/family. These services may also include case management, care coordination, and advocacy.


Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential duties and responsibilities include the following. Other duties may be assigned.

  • Responsible for knowing and understanding Medicaid Rule 132 and complying with documentation requirements. All documentation must be in the client/file/electronic health record and filed according to the grant funded by The Illinois Children’s Healthcare Foundation.
  • Networking with collaterals on behalf of active client/student, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, children and adolescent mental health systems.
  • Responding to emergency/crisis situations and partnering with SASS program as needed.
  • Collaborating with the school personnel regarding individual treatment plans and outcome that are expected in the treatment process with a student.
  • Working with the family/guardian of the student including securing the appropriate releases to consult with school personnel or other collateral contacts.
  • Educating the community regarding the School-Based Mental Health Program and the WrapAround Model.
  • Facilitate positive networking relationships with community service providers and/or networks.
  • Weekly supervision, discussing cases with supervisor and attending monthly clinical meetings.
  • Promote collegiality at the workplace by working collaboratively with others.
  • Responsible for fulfilling agency requirement of training and documenting all trainings attended, which include all mandatory agency in-service trainings, Department of Human Services/Division of Mental Health trainings and Wraparound training and model fidelity monitoring.
  • Complete clinical paperwork accurately and on time.
  • Remain complaint with Council on Accreditation Standards and Best Practices in serving clients.
  • Meeting quarterly with school personnel to review outcomes of the program services and preparing quarterly outcome reports for FSA, Illinois Children’s Healthcare Foundation and school personnel as needed.

Physical and Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


Benefits

Medical, Dental, Life, Simple IRA (agency matches up to 3% of annual salary), Flexible Spending; Mileage reimbursement for approved travel based on Expense Reimbursement Policy; Eligible for PTO and paid holidays per policy.


Requirements
Education and Experience

Master’s degree in Psychology, Social Work or related field is required. Must be able to work two evenings a week. The ability to work with people from every diverse background and show cultural competency is a must. Experience working in community counseling related services and working with children and adolescents with mental health needs is desired. Bilingual in Spanish preferred. Clinical License (LCSW, LCPC) strongly preferred.


How to Apply

If you are interested in applying for this role, please Click Here

2020 Internships



Qualifications

Must be enrolled in a master’s level program in Social Work, Psychology, or other related field at the time of internship. Must have a bachelor’s degree in Social Work, Psychology, or other related field in order to qualify as a Mental Health Professional (MHP) per Medicaid rule 132 standards.


Benefits Included

Mileage reimbursement for approved travel based on Expense Reimbursement Policy.


Internship Duties:
  • Adhere to FSA policies, rules, and standards and practices as well as all applicable ethical codes.
  • Complete all necessary employee requirements in a timely manner to include submission of information to complete DCFS background investigation.
  • Establish written learning agreement with Field Instructor. Identify specific learning objectives and create a consistent schedule as well as evaluation arrangements.
  • Approach internship tasks with a positive attitude with a willingness to learn, willingness to follow direction, and willingness to apply feedback provided by Field Supervisor or Task Supervisor.
  • Adhere to field placement schedule and notify Field Instructor of any changes prior to changes being implemented
  • Notify the Field Instructor in cases of unavoidable absences or inability to come in at scheduled times
  • Manage caseload assigned by supervisor and complete necessary case management or therapy interventions in a timely manner
  • Treat all staff and clients with high level of respect and compassion
  • Responsible for networking with collaterals on behalf of active clients, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems. This includes responsibility for coordinating services with or own sub-contracted agencies.
  • Participate in completing any required internship evaluations or meetings with school.
  • Use good judgement in all work to ensure client safety. Seek out necessary resources and practices effective self-care to enhance performance in all internship duties
  • Maintain client interactions and record information confidential per FSA policies and Illinois law

Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
  • Responsible for discussing learning progress and experiences
  • Discuss any issues with the Field Instructor first prior to consulting with the Field Liaison.

Administrative
  • Maintain a record of field hours and assigned duties in collaboration with the Field Instructor.
  • Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including: Mental Health Assessments, ITPs, Psychiatric Referral Forms, CIS Billing Notes, Case Closing, Childhood Severity of Psychiatric Illness (CSPI’S), SASS transfer forms, and other clinical paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings as assigned by Supervisor.
  • Responsible for participating in Utilization Review process.

Community Education/Public Relations
  • Act professionally and communicate positively responsibility when presenting FSA with clients, community contacts, and staff.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.

Training
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Other Duties/Special Assignments/Projects
  • Perform other duties as assigned by supervisor to the best of interns ability.
  • Perform incidental business-related travel as needed.
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately reported to Supervisor.

How to Apply

If you are interested in applying for this role, please Click Here

Unpaid Internship. Must be enrolled in a Bachelor’s level program in Social Work, Psychology, or other related field at the time of internship. Must meet criteria to qualify as a Rehabilitative Services Associate (RSA) by being at least 21 years of age, be a high school graduate or have a GED certificate, have demonstrated skills in the field of services to adults or children, have demonstrated the ability to work within the Provider's structure and accept supervision, and have demonstrated the ability to work constructively with Clients, treatment resources and the community per Medicaid rule 132 standards.


Benefits Include

Mileage reimbursement for approved travel based on Expense Reimbursement Policy; Supervision; Educational Opportunities; Access to the resources and experiences of an agency with almost 90 years in the community


Internship Duties:
  • Adhere to FSA policies, rules, and standards and practices as well as all applicable ethical codes.
  • Complete all necessary employee requirements in a timely manner to include submission of information to complete DCFS background investigation.
  • Establish written learning agreement with Field Instructor. Identify specific learning objectives and create a consistent schedule as well as evaluation arrangements.
  • Approach internship tasks with a positive attitude with a willingness to learn, willingness to follow direction, and willingness to apply feedback provided by Field Supervisor or Task Supervisor.
  • Adhere to field placement schedule and notify Field Instructor of any changes prior to changes being implemented
  • Notify the Field Instructor in cases of unavoidable absences or inability to come in at scheduled times
  • Manage caseload assigned by supervisor and complete necessary case management or therapy interventions in a timely manner
  • Treat all staff and clients with high level of respect and compassion
  • Responsible for networking with collaterals on behalf of active clients, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems. This includes responsibility for coordinating services with or own sub-contracted agencies.
  • Participate in completing any required internship evaluations or meetings with school.
  • Use good judgement in all work to ensure client safety. Seek out necessary resources and practices effective self-care to enhance performance in all internship duties
  • Maintain client interactions and record information confidential per FSA policies and Illinois law

Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
  • Responsible for discussing learning progress and experiences
  • Discuss any issues with the Field Instructor first prior to consulting with the Field Liaison.

Administrative
  • Maintain a record of field hours and assigned duties in collaboration with the Field Instructor.
  • Responsible for completion of and meeting deadlines for all paperwork for cases, including: CIS Billing Notes, Case Closing, and other paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings as assigned by Supervisor.

Community Education/Public Relations
  • Act professionally and communicate positively responsibility when presenting FSA with clients, community contacts, and staff.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Other Duties/Special Assignments/Projects
  • Perform other duties as assigned by supervisor to the best of interns ability.
  • Perform incidental business-related travel as needed.
  • Perform internship responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately reported to Supervisor.

How to Apply

If you are interested in applying for this role, please Click Here