Type: Part-Time

Location: Office

Recruiting Bonus: $450 - $1,400

Summary

Outpatient therapists at FSA not only provide individual and family therapy to the persons they serve, but also complete mental health assessments, treatment plans, coordinate care, advocate, provide case management, and help translate skills learned in the therapeutic environment into their natural environment. Most of the hours for this position take place in the evening and weekends. Must also have some daytime availability for occasional meetings and supervision.

Essential Duties And Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned:

• Provide individual, group and family counseling to clients and their families
• Must maintain a service ratio of at least 80% for direct service to clients
• Respond to emergency/crisis/regular calls from clients
• Provide case management and care coordination on behalf of clients and their families
• Develop and conduct groups in line with the agency clients’ needs
• Attend individual/group clinical supervision prepared to discuss cases
• Report to supervisor on an on-going basis regarding problem cases, need for special services, agency coordination, and resource information
• Complete and meet deadlines for all clinical and administrative paperwork including on CIS
• Attend staff/program meetings, including Utilization Review
• Maintain clinical charts in compliance with Medicaid Rule 132
• Develop and present trainings to staff and/or community groups as assigned by supervisor
• Facilitate positive relationships with community service providers and/or networks
• Attend and participate in community meetings as assigned by supervisor
• Attend all clinical agency in-service trainings
• Meet agency/licensure training requirements and complete any related documentation.
• Provide training, support and/or supervision to new hires/interns as needed
• Participate in projects and/or other duties as assigned by supervisor
• Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
• Perform incidental business related travel as needed
• Participate in agency Risk Management and Continuous Quality Improvement activities
• Perform job responsibilities with a positive attitude
• Promote collegiality at the workplace by working collaboratively with others

Physical Demands

• Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer screen and hearing and speech sufficient to communicate in person or over the telephone.
• Should be able to bend, stretch, reach, and lift up to 20 pounds. An individual in this position needs to move about inside the office occasionally to access file cabinets, office machinery, etc.

Work Environment

• he work environment involves sitting most of the time in an office environment infrequently exposed to extreme temperature, noise, fumes, dust, etc.
• Should be able to climb steps and stand for extended periods of time while working in the community to meet with a consumer and/or his/her family.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Eligible for flexible spending plan, Simple IRA (where agency matches up to 3% of annual salary) and access to an annual training budget of $250. Eligible for pro-rated flexible holiday depending on average hours worked in a week

Requirements

Education And Experience

Must have Master’s degree in Social Work or Counseling and be licensed/licensed eligible in Illinois, LCPC and LCSW preferred; LSW, LPC, or MSW required. Must be able to travel between sites; services provided at main site (Elgin) and may also include home and/or school-based sessions. Evening and/or weekend availability required. Bilingual in Spanish required.

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How To Apply

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Type: FFull-Time (37.5 hours)

Location: Community-Based

Recruiting Bonus: $1,500- 2,500

Summary

Crisis Specialists perform crisis intervention, crisis assessments and case management services for any individual who is experiencing a mental health crisis as part of the Crisis Care System. The position will assist designated co-response agency/department with mental health related calls to link individuals and families to necessary services in efforts to link clients to the most appropriate services in the least restrictive environment. This position will provide crisis co-response, coordination, mentorship/education, service advocacy in crisis incidents. This position will provide some coverage during weekdays, weekends, overnight, and holiday shifts.

ESSENTIAL DUTIES AND RESPONSIBILTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clinical Responsibilities

• Responsible for accepting crisis calls from the 988 Crisis Cares System line and from assigned co-responding agency/department therein providing a crisis screening to client at location requested.
• Responsible for providing mobile Crisis Response, Crisis Intervention, Case Management, and other Rule 140 services.
• Responsible for completing accurate and clinically sound assessments to assess for risk, presenting problem, medical history, social history, self-care habits, family system and other related areas to be able to form a recommended disposition with level of care and safety planning.
• Responsible for identifying and assisting in overcoming barriers to on-going care that will assist the individual with managing symptoms.
• Must complete any necessary agency documentation to include intake forms and releases of information for individuals seen through the Crisis Care System.
• Responsible for coordinating with assigned agency/department regarding individuals needing follow up services.
• Responsible for networking with collaterals on behalf of crisis/active clients, including: referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated.
• Responsible for completion of and meeting deadlines for all clinical paperwork for active clients and crisis clients in compliance with Rule 132 and Rule 140.
• Fulfill agency requirement of training and documenting all training attended and must attend all mandatory agency in-service trainings
• Responsible for participating in Utilization Review meetings.

Supervision

• PResponsible for discussing cases with supervisor in clinical supervision.
• Responsible for reporting to supervisor on an on-going basis potentially problematic situations/cases, and emergency or crisis situations.
• Must attend monthly group supervision and responsible for discussing cases with supervisor in clinical, individual and/or group supervision as need arises

Administrative

• Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including: Direct Service Notes, Case Closings, IM+CAT, involuntary petitions, Universal Screening Assessment, safety planning, and other clinical paperwork necessary or appropriate for maintaining case files according to agency policies and procedures.
• Responsible for completion of and meeting deadlines for all tracking reports and performance measures.
• Responsible for completion of and meeting deadlines for all agency administrative paperwork including time sheets, expense forms, insurance documentation, etc.
• Responsible for attending staff meetings, clinical staff meetings and program meetings.
• Responsible for serving on agency and/or program committees when requested by supervisor.
• Maintain FSA equipment.

Community Education/Public Relations

• Responsible for educating the community regarding the Cares Crisis System and 988 in the service area.
• Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
• Responsible for working as a team with assigned location and following procedures and protocols of host environment.

Other Duties/Special Assignments/Projects

• Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff.
• Pursue and maintain licensure and/or certification that are available and appropriate to educational/professional background.
• Perform other duties as assigned by supervisor.
• Perform incidental business-related travel as needed.
• Participate in agency Risk Management and Continuous Quality Improvement activities.
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others.
• Participate in projects or other duties as assigned by supervisor.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical And Environment Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.
The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.
The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.

Travel

This position requires extensive travel in Kane and Kendall County and occasionally to areas outside of that.

Benefits

Medical, Dental, Life, Simple IRA (agency matches up to 3% of annual salary), Flexible Spending; Mileage reimbursement for approved travel based on Expense Reimbursement Policy; Eligible for PTO and paid holidays per policy.

Requirements

Education And Experience

Must have Bachelor’s Degree in Social Work, Counseling, Psychology or similar field, Master’s preferred. Must be flexible, independent and able to multi-task effectively. Preferred experience in working with individuals with mental health issues and mental health crisis intervention. Preferred to be bilingual in Spanish speaking but not required.

How To Apply

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Type: On-Call Position, Nights, Weekends, Holidays, 8-10 shifts per month (Part-Time)

Location: Community-Based

Recruiting Bonus: $200- $600

Summary

Screening, Assessment, and Support Service (SASS), is a 90-day intensive based program for children, adolescents and their families in crisis. SASS provides intensive mental health services for children and youth who may need hospitalization for mental health care. SASS will also provide crisis intervention, linkage and coordination of services to other community based mental health agencies for aftercare and outpatient treatment. The SASS program's main focus is to stabilize the family and maintain the youth at home and in the community. The program serves youth in all of Kane and Kendall counties. This position is on-call and you are required to sign up for at least 8-10 shifts per month.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for accepting crisis calls from the CARES line within ten minutes of the call and therein providing a crisis screening to client at location requested. As part of the assessment, the Crisis Specialist must assess risk, presenting problem, social history, self-care habits, and family system. Intake forms must also be completed
• Responsible for providing a crisis screening to client at location requested within 90 minutes of initial CARES call. As part of the assessment, the Crisis Specialist must assess risk, presenting problem, social history, self-care habits, and family system. Intake forms and appropriate releases must also be completed
• Responsible for networking with collaterals on behalf of crisis/active clients, including: referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated. This includes responsibility for coordinating services with our own sub-contracted agencies
• Must attend monthly group supervision and responsible for discussing cases with supervisor in clinical, individual and/or group supervision as need arises
• Responsible for completion of and meeting deadlines for all clinical paperwork for active clients and crisis clients
• Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: billing slips, time sheets, expense sheets and any other administrative or agency requested reports
• Responsible for attending meetings as requested by supervisor
• Responsible for serving on Agency and/or Program Committees when requested by supervisor
• Responsible for educating the community regarding the SASS program in the service area
• Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor
• Fulfill agency requirement of training and documenting all training attended and must attend all mandatory agency in-service trainings
• Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
• Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
• Perform incidental business related travel as needed
• Participate in agency Risk Management and Continuous Quality Improvement activities.
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others
• Maintain FSA equipment

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel

This position require extensive travel throughout the Kane and Kendall County areas and occasionally to areas outside of that.

Work Environment

Work is done primarily in the community such as at client homes, hospitals, schools, juvenile detention centers, or anywhere else the client may currently be located
During training or other job duties (such as billing, additional training, team meetings), some of those duties can be complete at home with the permission of your supervisor

• If at the office, crisis specialists share a common area. Desks and seats are shared amongst other members of the team.
• If the shared area becomes too loud, workers are allowed to utilize therapy office space downstairs (if the space is available) or there is a library area near the common space that can be used.
• There is also computer space downstairs near the bathrooms with two extra laptops available.

Physical Demands

Workers need to be able to spend time driving. SASS service area is all of Kane and Kendall County, and at times it may take the full 90 minutes to get to a location.

• Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
• Other physical demands include sitting, walking and carrying your equipment.
• Use of computers/surface pros 85% of the time.

Benefits

Eligible for flexible spending plan, Simple IRA, training budget of $250/year, flexible holiday option per policy, availability of supervision toward licensure and flexible work schedule.

Requirements

Education And Experience

The candidate must possess at least a Bachelor's Degree in Psychology, Social Work or another related field. Bilingual (English/Spanish) strongly preferred.

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How To Apply

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Type: Full-Time (37.5 hours)

Location: Field-Based

Recruiting Bonus: $1,500- 2,000

Summary

Responsible for facilitating the coordination of care for clients and their families identified for High-Fidelity Wraparound Services (Tier 1) OR Intensive Care Coordination Services (Tier 2) and meeting deliverables of the Pathways to Success Program through a System of Care lens.

ESSENTIAL DUTIES AND RESPONSIBILTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clinical

• Responsible for supporting an active caseload of 10 OR 25 families and maintaining weekly contacts via various contact methods including in person meetings as assigned per tier level. It is anticipated that actual service delivery to the family will include multiple contacts per week to provide the holistic support necessary.
• Responsible for documentation according to Medicaid Rule 140, 141 and 132 and as outlined in the Pathways to Success Program. All documentation must be in the client file/Electronic Health Record.
• Responsible for knowing and providing services in accordance with High-Fidelity Wraparound Model as well as CASSP and System of Care Principals.
• Responsible for providing services in a way that is most accessible to the family.
• Responsible for following the Pathways to Success Handbook.
• Participate in mobile crisis response events for assigned families when possible and minimally coordinate with mobile crisis responders as expeditiously as possible, but no later than 48 hours after a crisis event.
• Responsible for networking with collaterals on behalf of families assigned, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, child welfare, mental health systems, and others as needed.
• Responsible for collaborating with community partners regarding Wraparound plans and for cohesive treatment goals/outcomes.
• Responsible for convening and working with child & family teams where family voice and choice is practiced and celebrated.

Supervision

• Responsible for discussing cases with supervisor in clinical supervision on a weekly basis.
• Responsible for discussing the Wraparound model and Pathways to Success program expectations in supervision.
• Responsible for reporting to supervisor regularly about problems that arise, need for special services and resource information.
• Responsible for meeting with collaterals monthly to get feedback regarding the program services.
• Responsible for consulting with Wraparound Team regarding specific client issues that include gathering assessment information and assistance in treatment planning for the client.

Administrative

• Responsible for completion of all required documentation and clinical paperwork
• Responsible for completion of all agency administrative paperwork
• Responsible for attending clinical meetings on monthly basis
• Responsible for serving on agency program committees when assigned.
• Responsible for participation in Performance Quality Improvement Efforts
• Responsible for compliance with Council on Accreditation Standards and Best Practices in serving clients
• Responsible for cooperating with system evaluation.

Community Education/Public Relations

• Responsible for meeting with collaterals monthly to get feedback regarding the program services.
• Attend Community Engagement Team meetings as requested.
• Attend Parent Council/Junior Board as requested.
• Responsible for educating the community regarding the Pathways to Success Program.
• Responsible for assisting in developing materials to be used in marketing and public relation events.
• Responsible for facilitating positive networking relationships with community service providers and/or networks.
• Responsible for acting as a resource to community partners about mental health and mental health services.

Training

• Responsible for fulfilling agency requirement of training and documenting all trainings attended.
• Responsible for attending all mandatory agency in-service trainings.
• Responsible for attending any Healthcare and Family Services trainings or through their partner, PATH.
• Responsible for attending and partaking in Wraparound trainings and model fidelity monitoring.

Special Assignments/Projects

• Participate in projects as assigned by supervisor
• Perform incidental business related travel as needed
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

This role has no supervisory responsibilities.

Physical And Environment Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion
The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.
The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.

Position Type/Expected Hours of Work

This is a full-time position, 37.5 hours per week.

Travel

This position requires extensive travel through the assigned county(ies) including Kane, Kendall, DeKalb and occasionally outside areas.

Requirements

Education And Experience

Bachelor’s degree in Psychology, Social Work or related field is required. Must be able to work two evenings a week. The ability to work with people from every diverse background and show cultural competency is a must. Experience working in community counseling related services and working with children and adolescents with mental health needs is desired. Bilingual in Spanish preferred.

How To Apply

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Type: Full-Time (37.5)

Location: Field-Based

Recruiting Bonus: $1500-$2000

Summary

Responsible for preparing and providing group therapy to D300 and meeting group deliverables for ISBE Grant.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The essential duties and responsibilities include the following. Other duties may be assigned.

• Complete training for evidence informed group practices
• Responsible for developing group marketing material
• Participate in meeting deliverables and collection of data for ISBE Grant
• Research and develop group curriculum targeted towards identified needs from schools.
• Facilitate mental health groups for students of D300 focused on addressing mental health concerns in a group setting.
• Train and educate D300 staff on mental health related topics focused on improving their response to student’s struggling with mental health concerns through psychoeducational groups
• Engage parents in learning through psychoeducational groups on various mental health topics.
• Facilitate pre/post surveys to parent/staff psychoeducational groups
• Identify and recruit members for various groups
• Collaborate with team and school staff as needed for facilitation of groups
• Identify and refer participants that may need a higher level or care
• In the event of a crisis situation during or surrounding a group, staff will continue to provide services until the client is stable, the parent/guardian relieves the Group Specialist, or other qualified professional (SASS worker, doctor, police, etc.) relieves the worker. This may require working past the scheduled time.
• Complete any necessary consents or documentation pertaining to group enrollment
• Participate in community meetings as assigned
• Coordinate available location and group space with District 300, school, and/or community partners
• Provide case coverage as assigned by supervisor

Supervision

• Responsible for reporting to supervisor on an on-going basis potentially problematic situations/cases, and emergency or crisis situations.
• Schedule and attend regular supervision with The Director of School Based Mental Health to discuss cases and report problem cases, need for special services and resource information.
• Attend group supervision as scheduled and participate in Performance Quality Improvement Goals.
• Must fulfil agency required training and attend in-service trainings assigned by supervisor.

Administrative

• Communicate with the client’s primary clinician/team at least bi-weekly.
• Submit reimbursement paperwork for travel expenses on a monthly basis.
• Complete all other clinical paperwork for cases as needed. This may include Incident Reports when necessary, DCFS reports, and any requested agency reports as well as any other paperwork clinically necessary for maintaining files.
• Stay current on Medicaid Rule 132 and Rule 140.
• Must maintain 100,000/300,000/50,000 automobile insurance. Provide documentation that said insurance is current at the required level when requested by the agency.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical And Environment Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.
The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.
The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.

Position Type/Expected Hours of Work

This positions if full-time, 37.5 hours per week. This position requires 2 evenings/week or 1 evening/ 1 weekend.

Travel

This positions requires extensive travel through northern Kane County and occasionally outside areas.

Requirements

Education And Experience

Bachelor’s degree in Psychology, Social Work or related field is required. Must be able to work two evenings a week. The ability to work with people from every diverse background and show cultural competency is a must. Experience working in community counseling related services and working with children and adolescents with mental health needs is desired. Bilingual in Spanish preferred.

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How To Apply

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Type: Full-Time (37.5)

Location: Community-Based

Recruiting Bonus: $1500-$2500

Summary

Crisis Specialists perform crisis assessments and case management services for youth and families who are experiencing a mental health crisis as part of the SASS program. Crisis Specialists apart of the SASS program will also help support the Screening Assessment and Support Services (SASS) program as needed.

Schedule

Must work a minimum of 4 eight-hour shifts, including two non-desirable shifts meaning weekends or 12-8am. Crisis Specialists shifts can include weekdays, weekends, overnight, and holiday shifts. The other 5.5 hours include meetings, case management and other miscellaneous tasks as needed.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for providing Mobile Crisis Response, Crisis Intervention, Case Management, under Rule 132 and other Rule 140 services to provide a minimum of 75 hour per month of direct service expectation (910 hours per year).
• Responsible for managing small case load that is identified as having minimal needs and is assigned by the Manager of SASS or 590 Crisis Services. This includes making follow-up calls to screen for additional needs and risk, ensuring that client and family have appropriate resources, communicating with supervisor if client is identified as having higher need and is out of scope of Crisis Worker’s practice, closing case if no further services are needed.
• Responsible for assisting with additional client services such as completing hospital staffing, crisis stabilization services, and other services as requested by supervisor.
• Be knowledgeable and cross train to assist with SASS Program to provide coverage as-needed.
• Responsible for networking with collaterals on behalf of crisis/active clients, including: referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated. This includes responsibility for coordinating services with our own sub-contracted agencies

Supervision

• Must attend a minimum of 8 monthly group supervisions for the year
• Responsible for discussing cases with supervisor in clinical, individual and/or group supervision as need arises

Administrative

• Responsible for completion of and meeting deadlines for all clinical paperwork for active clients and crisis clients. Service notes need to be completed within a maximum of 7 days from the service delivery.
• Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: billing slips, time sheets, expense reports, training forms and any other administrative or agency requested reports
• Responsible for attending meetings as requested by supervisor
• Responsible for serving on Agency and/or Program Committees when requested by supervisor
• Responsible for participating in Utilization Review Meetings.

Community Education/Public Relations

• Responsible for educating the community regarding the SASS program in the service area
• Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor
• Fulfill agency requirement of training and documenting all training attended and must attend all mandatory agency in-service trainings
• Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff

Other Duties/Special Assignments/Projects

• Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
• Perform incidental business-related travel as needed
• Participate in agency Risk Management and Continuous Quality Improvement activities.
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others
• Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately be reported to Supervisor.
• Perform other duties as assigned by supervisor.

Training

• Responsible for completion of annual training requirements.
• Maintaining IM-CAT and IM+CANS Certification
• Maintaining additional HFS requited trainings
• Responsible for ongoing training assigned by supervisor.
• Training on private insurance and unfunded adults

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

This role has no supervisory responsibilities.

Physical And Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.
The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

• Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
• Other physical demands include sitting, walking and carrying your equipment.
• Use of computers/surface pros 85% of the time.
• During training or other job duties (such as billing, additional training, team meetings), some of those duties can be complete at home with the permission of your supervisor
• If at the office, Crisis Specialists share a common area. Desks and seats are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.
• If the shared area becomes too loud, workers are allowed to utilize therapy office space (if the space is available) or the crisis services office if available

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.

Position Type/ Expected Hours Of Work

This position is full-time, 37.5-hour work week. This position requires day time and on-call availability.

Travel

This position requires extensive travel throughout the Kane, Kendall, and Dekalb county areas and occasionally to areas outside of that.

Benefits

Eligible for medical, dental, life insurance, flexible spending plan, Simple IRA, training budget of $250/year, flexible holiday option per policy, and flexible work schedule.

Requirements

Education And Experience

The candidate must possess at least a Bachelor's Degree in Psychology, Social Work or another related field. Reliable personal transportation, valid Illinois driver's license, and satisfactory driving history along with documentation verifying current automobile insurance.

Required Skills/Abilities

Must be flexible, able to respond to crisis calls within designated time frames, and able to travel and work weekend and evening hours as needed.

• Excellent verbal and written communication skills that may include public speaking and presentations.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines, including but not limited to submitting assessments within 24 hours.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software
• Spanish preferred

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How To Apply

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Type: Part-Time (10-29 hours)

Location: Community-Based

Recruiting Bonus: $200-$600

Summary

Crisis Specialists perform crisis assessments and case management services for youth and families who are experiencing a mental health crisis as part of the Screening Assessment and Support Services (SASS) program. This position is part-time (both day and on-call availability required): 10-29 hours per week. Direct service to other duties ratio is 80:20.

Schedule

You are responsible for working a minimum of five shifts per week and must include the following:

• Two on-call shifts per week
• Two day time shifts per week, dependent upon the number of on-call shifts selected
• In office is required at least once a week, during day shift

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for accepting crisis calls from the CARES line within ten minutes of the call and therein providing a crisis screening to client at location requested. As part of the assessment, the Crisis Worker must assess risk, presenting problem, social history, self care habits, and family system. Intake forms must also be completed
• Responsible for providing Mobile Crisis Response, Crisis Intervention, Case Management, under Rule 132 and other Rule 140 services
• Responsible for managing small case load that is identified as having minimal needs and is assigned by the Manager of SASS Crisis Services and Manager of 590 Crisis Services. This includes making follow-up calls to screen for additional needs and risk, ensuring that client and family have appropriate resources, communicating with supervisor if client is identified as having higher need and is out of scope of Crisis Worker’s practice, closing case if no further services are needed
• Responsible for networking with collaterals on behalf of crisis/active clients, including: referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated. This includes responsibility for coordinating services with our own sub-contracted agencies.

Supervision

• Must attend a minimum of 8 monthly group supervisions for the year
• Responsible for discussing cases with supervisor in clinical, individual and/or group supervision as need arises

Administrative

• Responsible for completion of and meeting deadlines for all clinical paperwork for active and crisis clients
• Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: billing slips, time sheets, expense sheets and any other
administrative or agency requested reports.
• Responsible for sending in completed assessment within 24 hours
• Responsible for billing assessments within 7 days
• Responsible for attending meetings as requested by supervisor
• Responsible for serving on Agency and/or Program Committees when requested by supervisor

Community Education/Public Relations

• Responsible for educating the community regarding the SASS program in the service area
• Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor

Other Duties/Special Assignments/Projects

• Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
• Perform incidental business-related travel as needed
• Participate in agency Risk Management and Continuous Quality Improvement activities.
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others
• Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately be reported to Supervisor.
• Perform other duties as assigned by supervisor.

Training

• Responsible for completion of annual training requirements.
• Maintaining IM-CAT and IM+CANS Certification
• Maintaining additional HFS requited trainings
• Responsible for ongoing training assigned by supervisor.
• Training on private insurance and unfunded adults

Other Duties/Special Assignments/Projects

• Fulfill agency requirement of training and documenting all training attended and must attend all mandatory agency in-service trainings
• Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
• Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
• Perform incidental business related travel as needed
• Participate in agency Risk Management and Continuous Quality Improvement activities.
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others
• Maintain FSA equipment

Training

• Responsible for completion of annual training requirements.
• Maintaining IM-CAT and IM+CANS Certification
• Maintaining additional HFS requited trainings
• Responsible for ongoing training assigned by supervisor.
• Training on private insurance and unfunded adults

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

This role has no supervisory responsibilities.

Physical And Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.
The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

• Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
• Other physical demands include sitting, walking and carrying your equipment.
• Use of computers/surface pros 85% of the time.
• Crisis worker is expected to work in office at least once a week (unless specified by supervisor)
• During training or other job duties (such as billing, additional training, team meetings), can be complete at home with the permission of your supervisor.
• If at the office, crisis workers share a common area. Cubicles are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.
• If the shared area becomes too loud, workers are allowed to utilize therapy office space (if the space is available).

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.

Position Type/ Expected Hours Of Work

This position is part-time, up to 29 hours per week.

Travel

This position requires extensive travel throughout the Kane, Kendall, and Dekalb county areas and occasionally to areas outside of that.

Requirements

Education And Experience

The candidate must possess at least a Bachelor's Degree in Psychology, Social Work or another related field. Bilingual (English/Spanish) strongly preferred. This position requires day time and on-call availability.

Required Skills/Abilities

• Excellent verbal and written communication skills that may include public speaking and presentations.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software

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Type: Part-Time (29 hours per week)

Location: Community-Based

Recruiting Bonus: $400-$800

Summary

The Engagement Specialist (ES) shall provide recovery-oriented, person-centered, and trauma informed crisis services; serve as an advocate; provide information and support for individuals in an emergency setting. The ES will possess the skills to maintain a high level of professionalism, ethics and positive interactions. The ES will work in tandem with the Crisis Specialists in responding to crisis situations in the community, provide case management, and make appropriate referrals and linkage to clients within 90 days of initial assessment. Obtain ES certification or begin classes within one year of employment.

Schedule

Must work minimum 2 eight-hour shifts, including non-desirable shifts meaning weekends or 12-8am. Engagement Specialists shifts can include weekdays, weekends, overnight, and holiday shifts. The other 13 hours include additional coverage, meetings, case management and other miscellaneous tasks as needed.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Respond to crisis calls for designated areas and at scheduled times in tandem with a Crisis Specialist for the purpose of providing peer support, information, and advocacy as appropriate.
• Provide case management and linkage to services for clients engaged in Crisis Services. Work collaboratively as a team member that includes individuals, families, children, agency staff, and other providers in the community. Provide education, support, and mentoring to individuals and families receiving services through both the 590 and SASS program.
• Assist and empower clients to make informed decisions about all aspects of treatment.
• Responsible for co-responding at a minimum 55% of the time (roughly 16 hours a week), 45% of time can go towards walk-in hours, case management and other administrative responsibilities and supervision/meetings.
• Consult with Therapist/Crisis Specialists regularly regarding shared clients.
• Assist in maintaining resource directory for the geographical area serviced by FSA’s Crisis Services programs.

Supervision

• Must attend a minimum of 8 monthly group supervisions for the year and responsible for discussing cases with supervisor in clinical, individual and/or group supervision as need arises
• Responsible for reporting to supervisor on an on-going basis potentially problematic situations/cases, and emergency or crisis situations.

Administrative

• Responsible for completion of and meeting deadlines for all clinical paperwork necessary or appropriate for maintaining case files for active clients and crisis clients.
• Service notes need to be completed within a maximum of 7 days from the service delivery
• Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS billing notes, time sheets, expense sheets, training forms and any other administrative or agency requested reports.
• Responsible for attending meetings as requested by Supervisor.
• Responsible for serving on Agency and/or Program Committees when requested by supervisor.

Community Education/Public Relations

• Educate community, agency staff and other providers regarding the needs of parents and families of children with a mental illness.
• Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.

Other Duties/Special Assignments/Projects

• Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff.
• Perform other duties as assigned by supervisor.
• Perform incidental business-related travel as needed.
• Participate in agency Risk Management and Continuous Quality Improvement activities.
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others.
• Participate in projects or other duties as assigned by supervisor.
• Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately be reported to Supervisor.

Training

• Responsible for completion of annual training requirements.
• Maintaining IM-CAT and IM+CANS Certification
• Maintaining additional HFS requited trainings
• Responsible for ongoing training assigned by supervisor.
• Training on private insurance and unfunded adults

Other Duties/Special Assignments/Projects

• Fulfill agency requirement of training and documenting all training attended and must attend all mandatory agency in-service trainings
• Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
• Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
• Perform incidental business related travel as needed
• Participate in agency Risk Management and Continuous Quality Improvement activities.
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others
• Maintain FSA equipment

Training

• Responsible for completion of annual training requirements.
• Maintaining IM-CAT Certification
• Maintaining additional HFS requited trainings
• Responsible for ongoing training assigned by supervisor.
• Training on private insurance and unfunded adults

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

This role has no supervisory responsibilities.

Physical And Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.
The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time

• Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
• Other physical demands include sitting, walking and carrying your equipment.
• Use of computers/surface pros 85% of the time.
• During training or other job duties (such as billing, additional training, team meetings), some of those duties can be complete at home with the permission of your supervisor.
• If at the office, crisis workers share a common area. Desks and seats are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.
• If the shared area becomes too loud, workers are allowed to utilize therapy office space (if the space is available) or the crisis services office if available
• The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.

Position Type/ Expected Hours Of Work

This position is part-time 29-hour work week, maximum. This position requires on-call availability.

Travel

This position requires extensive travel throughout the Kane, Kendall, Dekalb and parts of Cook County areas and occasionally to areas outside of that.

Requirements

Education And Experience

High School Diploma/GED or Higher Education. Reliable personal transportation, valid Illinois driver's license, and satisfactory driving history along with documentation verifying current automobile insurance.
Lived experience as a consumer of mental health. Related professional experience working in human service program and with people of diverse backgrounds. Ability to recognize trauma symptoms and support healing and recovery for youth exposed to trauma. Knowledge of childhood trauma and/or experience working with youth that have been exposed to trauma.

Required Skills/Abilities

• Must be flexible, independent and able to multi-task effectively. Able to travel and work weekend and evening hours as needed.
• Excellent oral and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software
• Spanish preferred
• Strong negotiation and mediation skills.

Family Service Association of Greater Elgin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Type: Part-Time (~10 hours per week)

Location: Elgin, IL.

Recruiting Bonus: $200-$300

Summary

Responsible for all billing, receiving and sorting incoming payments with attention to credibility. Must manage the status of accounts and balances and identify inconsistencies.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for submitting billing at least monthly (more often as necessary). All billing must be submitted prior to the 15th of the month.
• Responsible for providing billing reports to the Executive Director, Accountant, and Clinical Director.
• Responsible for correcting and resubmitting rejected claims.
• Responsible for working with the Intake Coordinator and SASS Administrative Assistant to ensure that error reports and run and corrected prior to submitting billing each month.
• Responsible for maintaining contacts with Insurance Companies.
• Responsible for running benefit eligibility and providing that information to clinicians.
• Responsible for completing balance billing for clients.
• Responsible for working with client database administrators to ensure that software is responsive to agency’s billing needs.
• Responsible for working with billing clearinghouse (Trizetto) to ensure that it is responsive to agency’s needs.
• In collaboration with accountant, monitor accounts receivable outstanding reports and follow up on payments not received.
• Responsible for communicating concerns and status of projects on a regular basis to supervisor
• Maintain CAQH database and credential new clinicians to the agency.
• Maintain PECOS database and credential new clinicians to the platform.
• Assist with paneling with additional insurers.
• Maintain filing of billing paperwork.

Other Duties

• Attend and participate in staff meetings and trainings as assigned.
• Attend work related trainings and document attendance.
• Participate in agency risk management and performance quality improvement activities.
• Complete any special projects as assigned by the supervisor.
• Perform all responsibilities with a positive attitude, promoting congeniality in the workplace by working with others.
• Perform incidental business-related travel as necessitated by position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical And Environmental Considerations

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a largely a sedentary role; however, some filing is required. This would require the ability to lift files, and open filing cabinets.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.

Position Type/ Expected Hours Of Work

This position is part-time, 8-15 hours per week.

Travel

This position requires minimal travel

Requirements

Education And Experience

• Must have a high school diploma or equivalent
• Must be at least 21 years of age and able to pass an extensive background check
• Must have excellent computer skills and be flexible
• Prefer at least two years of experience in medical billing

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How To Apply

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