Career Opportunities!

We are constantly looking for talented and passionate individuals who are willing to make a difference in the lives of the people of the Greater Elgin Area.

Family Service Association of Greater Elgin (FSA) fosters a culture of support, accountability, and transparency. We strive to provide our employees with the resources they need to deliver the best care for our clients and thrive in the field. Our collaborative work environment and high ethical standards aid us in providing the continuity of care necessary to reach successful treatment outcomes.


Meet our staff!


Available Positions

Type: Full Time
Summary

Responsible for overseeing all aspects of the Outpatient Therapy program. The Therapy Service Program provides a full array of comprehensive mental health services which may include: crisis intervention, pre-hospital screening, mental health assessment, treatment plan development, case management, client centered consultation, community support, psychiatric evaluation, medication monitoring and individual and family therapy. This includes clinical supervision and administrative responsibilities. Director of Therapy Services reports to Director of Clinical Services.

Essential Duties And Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Responsible for reviewing client charts including LPHA responsibilities as defined in Medicaid Rule 132
  • Responsible for networking with collaterals to improve clinical services and support the agency’s mission, vision, and values
  • Responsible for maintaining clinical documentation according to agency policy and procedures.
  • Provide clinical and/or administrative supervision to direct reporting staff members including: Outpatient Therapists, Intake Coordinator, Psychiatric Case Manager, Interns (herein referred to as “staff”)
  • Facilitate monthly team meetings
  • Review and approve time submitted and requests for time off from staff and completed annual evaluations of staff
  • Meet on regular basis with Director of Clinical Services regarding issues and policies applicable to the Therapy Service program.
  • Work with Administrative Team in planning and evaluating Therapy program and projects
  • Responsible for the completion of all agency administrative paperwork, billing, time reporting, expense sheets and any other administrative or agency requested reports.
  • Develop program goals for Therapy program including Performance Quality Improvement Initiatives.
  • Responsible for hiring and training of new staff in direct reporting positions and providing on-going training in order to maintain appropriate staffing levels.
  • Responsible for knowledge of Medicaid Rule 132 and attending any training on changes in the Rule.
  • Responsible for leading program-related risk management and performance quality improvement activities for Therapy Service program.
  • Perform community education and speaking engagements.
  • Be available to participate in fundraising/promotional activities sanctioned by our agency.
  • Coordinate regular meetings with staff and local area psychiatric referral sources.
  • Responsible for collaborating with funding sources regarding outcome measures.
  • Attend workshops and training to keep clinical skills and knowledge current and to increase knowledge of program planning, evaluation, management and legal issues.
  • Review and revise, as necessary, agency forms relating to client and staff working procedures. Also, review and revise as necessary clinical forms and procedures.
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Be available for in-office emergency response as needed.
  • Respond to calls from answering service and other on-call response.
  • Act as the clinical liaison between clinicians, clients and the contractual psychiatrist.

Benefits

Eligible for medical, dental, flexible spending plan, Simple IRA, holiday pay, PTO, training budget of $250/year and flexible scheduling.


Requirements

Education And Experience

Must have Master’s Degree in Social Work, Counseling, Psychology or similar field. Must be licensed as an LCPC, LMFT, or LCSW in the state of Illinois and maintain an active license. Must have some leadership experience with increasing responsibilities. The ability to work with people from every diverse background and show cultural competency is a must. Must be flexible, independent and able to multi-task effectively. Preferred experience in working with youth with mental health issues.


How To Apply

If you are interested in applying for this role, please click here.

Type: Part-Time
Summary

Outpatient therapists at FSA not only provide individual and family therapy to the persons they serve, but also complete mental health assessments, treatment plans, coordinate care, advocate, provide case management, and help translate skills learned in the therapeutic environment into their natural environment. Most of the hours for this position take place in the evening and weekends. Must also have some daytime availability for occasional meetings and supervision.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Provide individual, group and family counseling to clients and their families
  • Must maintain a service ratio of at least 80% for direct service to clients
  • Respond to emergency/crisis/regular calls from clients
  • Provide case management and care coordination on behalf of clients and their families
  • Develop and conduct groups in line with the agency clients’ needs
  • Attend individual/group clinical supervision prepared to discuss cases
  • Report to supervisor on an on-going basis regarding problem cases, need for special services, agency coordination, and resource information
  • Complete and meet deadlines for all clinical and administrative paperwork including on CIS
  • Attend staff/program meetings, including Utilization Review
  • Maintain clinical charts in compliance with Medicaid Rule 132
  • Develop and present trainings to staff and/or community groups as assigned by supervisor
  • Facilitate positive relationships with community service providers and/or networks
  • Attend and participate in community meetings as assigned by supervisor
  • Attend all clinical agency in-service trainings
  • Meet agency/licensure training requirements and complete any related documentation
  • Provide training, support and/or supervision to new hires/interns as needed
  • Participate in projects and/or other duties as assigned by supervisor
  • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
  • Perform incidental business related travel as needed
  • Participate in agency Risk Management and Continuous Quality Improvement activities
  • Perform job responsibilities with a positive attitude
  • Promote collegiality at the workplace by working collaboratively with others
Physical And Environmental Considerations

The incumbent will be frequently sitting most of the time in an office environment infrequently exposed to extreme temperature, noise, fumes, dust, etc.

The incumbent should be able to climb steps and stand for extended periods of time while working in the community to meet with a consumer and/or his/her family. Must be able to lift up to 35 lbs. on occasion.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully


Benefits

Eligible for flexible spending plan, Simple IRA where agency matches up to 3% of annual salary and access to an annual training budget of $250. Eligible for pro-rated flexible holiday depending on average hours worked in a week


Education And Experience

Must have Master’s degree in Social Work or Counseling and be licensed/licensed eligible in Illinois, LCPC and LCSW preferred; LSW, LPC, or MSW required. Must be able to travel between sites; services provided at main site (Elgin) and Streamwood locations and may also include home and/or school-based sessions. Evening and/or weekend availability required. Bilingual in Spanish preferred.


How To Apply

If you are interested in applying for this role, please click here.

Type: Part-Time
Summary

Outpatient therapists at FSA not only provide individual and family therapy to the persons they serve, but also complete mental health assessments, treatment plans, coordinate care, advocate, provide case management, and help translate skills learned in the therapeutic environment into their natural environment.

Essential Duties And Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned

  • Provide individual, group and family counseling to clients and their families
  • Respond to emergency/crisis/regular calls from clients
  • Provide case management and care coordination on behalf of clients and their families
  • Must maintain a service ratio of at least 80% for direct service to clients.
  • Develop and conduct groups in line with the agency clients’ needs
  • Attend individual/group clinical supervision prepared to discuss cases
  • Report to supervisor on an on-going basis regarding problem cases, need for special services, agency coordination, and resource information
  • Complete and meet deadlines for all clinical and administrative paperwork including on CIS
  • Attend staff/program meetings, including Utilization Review
  • Maintain clinical charts in compliance with Medicaid Rule 140
  • Develop and present trainings to staff and/or community groups as assigned by supervisor
  • Facilitate positive relationships with community service providers and/or networks
  • Attend and participate in community meetings as assigned by supervisor
  • Attend all clinical agency in-service trainings
  • Meet agency/licensure training requirements and complete any related documentation
  • Provide training, support and/or supervision to new hires/interns as needed
  • Participate in projects and/or other duties as assigned by supervisor
  • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
  • Perform incidental business related travel as needed
  • Participate in agency Risk Management and Continuous Quality Improvement activities
  • Perform job responsibilities with a positive attitude
  • Promote collegiality at the workplace by working collaboratively with others
Education And Experience

Must have Master’s degree in Social Work or Counseling and be licensed/licensed eligible in Illinois, LCPC and LCSW preferred; LSW, LPC, or MSW required. Must be able to travel between sites; services provided at main site (Elgin) and Streamwood locations and may also include home and/or school-based sessions. Evening and/or weekend availability required. Bilingual in Spanish preferred.


Benefits

Eligible for flexible spending plan, Simple IRA where agency matches up to 3% of annual salary, flexible scheduling and access to an annual training budget of $250.

How To Apply

If you are interested in applying for this role, please click here.

Type: Full Time

Summary

The Manager of Crisis Services is responsible for day-to-day SASS operations such as training crisis workers, scheduling staff, coordinate calls when there is a high call volume, reviewing clinical documents (SASS assessments, case closings, billing), and providing supervision to staff, and attending community meetings as-needed. Requires on-call availability.


Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Clinical
  • Be available for crisis emergency response backup to crisis workers.
  • Respond to calls from answering service and CARES line.
  • Responsible for review and closure of client charts including QMHP/LPHA responsibilities as defined in Medicaid Rule 132 and per SASS contract.
  • Responsible for knowledge of Medicaid Rule 132 and Medical Rule 140 and SASS contract. Also responsible for attending any training on changes in the Rule or SASS contract.
  • Responsible for networking with collaterals to improve clinical services and support the agency’s mission, vision, and values.
  • Responsible for coordinating in-service training for program staff.
  • Responsible for maintaining clinical documentation according to agency policy and procedures.

Supervision
  • Provide clinical and/or administrative supervision to direct reporting staff members including: SASS Crisis Workers, interns involved in the SASS program (herein referred to as “staff”).
  • Provide annual evaluations of staff.
  • Assume or reassign duties of staff when positions are vacant or staff are on leave.
  • Monitor staff direct service statistics and billable hours
  • Conduct monthly staff meetings to provide training, supervision, and informal support to staff.

Administration
  • Meet on regular basis with Director of Crisis Services regarding issues and policies applicable to the SASS program.
  • Work with Administrative Team in planning and evaluating SASS programs and projects.
  • Manage schedule of Crisis Workers.
  • Develop program goals for SASS program.
  • Respond to questions, comments, concerns about crisis program.
  • Responsible for hiring of staff to fill vacant positions that are in direct report positions.
  • Responsible for training of new staff in direct reporting positions and providing on-going training.
  • Participate in administrative team meetings and other meetings, as requested.
  • Be prepared to represent the agency in networking meetings with other agencies or community or educational organizations.
  • Advise and support staff as they encounter questions or difficulties when dealing with clients.
  • Responsible for the completion of all agency administrative paperwork, billing slips, time sheets, expense sheets and any other administrative or agency requested reports.
  • Responsible for leading program-related risk management and continuous quality improvement activities for the SASS program.

Community Education/Public Relations
  • Perform community education and speaking engagements.
  • Be available to participate in fundraising/promotional activities sanctioned by our agency.
  • Coordinate regular meetings with staff and local area psychiatric referral sources.

Other Duties/Special Assignments/Projects
  • Responsible for collaborating with funding sources regarding outcome measures.
  • Attend workshops and training to keep clinical skills and knowledge current and to increase knowledge of program planning, evaluation, management and legal issues.
  • Review and revise, as necessary, agency forms relating to client and staff working procedures. Also, review and revise as necessary clinical forms and procedures.
  • Perform other duties as assigned by the Executive Director, Director of Clinical Services, or Director of Crisis Services.
  • Perform business related travel as needed.
  • Responsible for performing job responsibilities with a positive attitude.
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Physical And Environmental Considerations

This job operates in a professional office environment and in the community. This role occasionally uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20lbs.

The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly in the office and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, and community agencies.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


Benefits

Eligible for Medical, Dental, Flexible Spending Plan, Simple IRA, Holiday Pay, PTO, Training Budget of $125/year and Flexible Scheduling.


Requirements

Education and Experience

Must possess at least a Master’s Degree in Psychology, Social Work, or another related field. The ability to work with people from every diverse background and show cultural competency is a must. LCSW or LCPC strongly preferred.


How to Apply

If you are interested in applying for this role, please click here.

Type: Part Time

Summary

We are seeking a qualified, motivated, and flexible candidate to perform crisis assessments and case management services for youth and families who are experiencing a mental health crisis as part of the Screening Assessment and Support Services (SASS) program. This position is part-time (both day and on-call availability required): 10-20 hours per week

  • Responsible for working three day time shifts a week.
  • Responsible for workings at least two on call shifts a week.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Responsible for accepting crisis calls from the CARES line and therein providing a crisis screening to client at location requested. As part of the assessment, the Crisis Worker must assess risk, presenting problem, social history, self care habits, and family system. Intake forms must also be completed
  • Responsible for managing small case load that is identified as having minimal needs and is assigned by Director of Crisis Services. This includes making follow-up calls to screen for additional needs and risk, ensuring that client and family have appropriate resources, communicating with supervisor if client is identified as having higher need and is out of scope of Crisis Worker’s practice, closing case if no further services are needed
  • Responsible for networking with collaterals on behalf of crisis/active clients, including: referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated. This includes responsibility for coordinating services with our own sub-contracted agencies
  • Must attend monthly group supervision and responsible for discussing cases with supervisor in clinical, individual and/or group supervision as need arises
  • Responsible for completion of and meeting deadlines for all clinical paperwork for active clients and crisis clients
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: 1009’s, billing slips, time sheets, expense sheets and any other administrative or agency requested reports
  • Responsible for attending meetings as requested by Director of Crisis Services
  • Responsible for serving on Agency and/or Program Committees when requested by supervisor
  • Responsible for educating the community regarding the SASS program in the service area
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor
  • Fulfill agency requirement of training and documenting all training attended and must attend all mandatory agency in-service trainings
  • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
  • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
  • Perform incidental business related travel as needed
  • Participate in agency Risk Management and Continuous Quality Improvement activities.
  • Perform job responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others
  • Maintain FSA equipment

Benefits

Eligible for flexible spending plan, Simple IRA where agency matches up to 3% of annual salary and access to an annual training budget of $125. Eligible for pro-rated flexible holiday depending on average hours worked in a week



Requirements

Education and Experience

The candidate must possess at least a Bachelor's Degree in Psychology, Social Work or another related field. Bilingual (English/Spanish) strongly preferred.

This position is requires day time and on-call availability. Day time shifts are Mondays 1 pm - 6 pm, Tuesdays 11 am - 4 pm, Wednesdays 11 am - 4 pm, or 1 pm - 6 pm. This position also requires on-call availability between the hours of 12am-8am Monday through Thursday and weekend evenings.

Pay range from $17-$20 per hour for day shifts and $37-$50 per hour for on-call shifts dependent on experience, education, and skills.

Must have reliable transportation as there is much travel involved in these positions as this position requires travel throughout Kane and Kendall County. Must be a good team player, have the ability to work with people from very diverse backgrounds, be flexible, detailed oriented, and have a positive attitude.

Must be able to pass a background check, drug screen and provide proof of vehicle insurance that provides the following coverage: $100,000 Injury or death of one person in an accident; $300,000 Injury or death of more than one person in an accident; $100,000 damage to property of another person.


Physical And Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

  • Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
  • Other physical demands include sitting, walking and carrying your equipment.
  • Use of computers/surface pros 85% of the time.
  • During training or other job duties (such as billing, additional training, team meetings), some of those duties can be complete at home with the permission of your supervisor
    • If at the office, crisis workers share a common area. Desks and seats are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.
    • If the shared area becomes too loud, workers are allowed to utilize therapy office space downstairs (if the space is available) or there is a library area near the common space that can be used.
    • There is also computer space downstairs near the bathrooms with two extra laptops available.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


How to Apply

If you are interested in applying for this role, please click here.

Type: Part-Time
Summary

Do you have a desire to “help others” and have been told that “you’re supportive?” If you responded yes, but are not exactly sure where or how to apply these skills; then a career as a Therapeutic Mentor may be answer! The Therapeutic Mentoring Program allows you to provide one-on-one skills training to individuals with targeted skills deficits. Therapeutic Mentors assist individuals in career counseling, learning conflict resolution skills to assert themselves better, practice coping skills, and learning how to engage in their community. If you are in search of a rewarding and fulfilling career, submit your application today.

Therapeutic Mentoring provides mental health rehabilitation interventions and supports necessary to assist clients in meeting their mental health treatment goals while in his/her own environment. Family Support workers coordinate services with other members of the client’s treatment team such as, therapist and psychiatrist to help clients achieve rehabilitation resilience, and recovery.

Direct Service Duties And Responsibilities
Clinical (90%)
  • Therapeutic Mentoring Services provides mental health rehabilitation interventions and supports necessary to assist clients in meeting their mental health treatment goals while in his/her own environment. Family Support workers coordinate services with other members of the client’s treatment team such as, therapist and psychiatrist to help clients achieve rehabilitation resilience, and recovery.
  • Support functions provided to clients/families include: teaching social skills, modeling appropriate behaviors, assisting in problem-solving, and psychoeducation.
  • Coordinate services with primary clinician and additional collaterals to help clients achieve optimal recovery.
  • Must maintain and manage a minimum caseload of approximately three to five clients.
  • Provide a minimum of 9 hours a week of direct service to clients.
  • In the event of a crisis situation when the client is already with the Therapeutic Mentoring Services Worker, support workers will continue to provide services until the client is stable, the parent/guardian relieves the support worker, or other qualified professional (SASS worker, doctor, police, etc.) relieves the support worker. This may require working past the scheduled time.
Supervision (5%)
  • Schedule and attend monthly supervision with Therapeutic Mentoring Services Coordinator to discuss cases and report problem cases, need for special services and resource information.
  • Attend monthly group supervision and participate in Performance Quality Improvement Goals.
  • Must fulfill agency required training and attend in-service trainings assigned by supervisor.
Administrative (5%)
  • Communicate with the client’s primary clinician/team at least bi-weekly.
  • Complete and turn in time sheets every other Tuesday to ensure the Coordinator of the program is able to review and submit to payroll by the following Thursday.
  • Submit reimbursement paperwork for travel expenses on a monthly basis.
  • Complete all other clinical paperwork for cases as needed. This may include Incident Reports when necessary, DCFS reports, and any requested agency reports as well as any other paperwork clinically necessary for maintaining files.
  • Stay current on Medicaid Rule 132.
  • Must maintain 100,000/300,000/50,000 automobile insurance. Provide documentation that said insurance is current at the required level when requested by the agency.
Other Duties
  • Support to clients and their families is often provided in the home or community. Time at the office may be assigned by supervisor to fit program needs.
  • Remain compliant with Council on Accreditation Standards and Best Practices in serving clients.
  • Support Workers will adhere to all the agency policies, guidelines, and deadlines for interventions and paperwork for each case.
  • Responsible for incidental business related travel.
  • As per Family Service Association of Greater Elgin Area all Therapeutic Mentoring Workers will adhere to the Code of Ethics of the National Association of Social Workers (NASW) when providing services.
Education and Experience

Must have reliable transportation as most skills are developed within the community. Afternoon, evening, and weekends are required to meet client’s needs. Must be a good team player, ability to work with people from diverse backgrounds, be flexible, detailed oriented, and have a positive attitude. Must be able to pass a background check, drug screen and provide proof of vehicle insurance. Must be 21 years-old and have at least a Bachelor’s degree or equivalent experience in Psychology, Social Work or related field. Bilingual in Spanish preferred.


If you are interested in applying for this role, please click here.

Type: Part-Time (10 -25 hrs per week)
Summary

The Family Support Program (FSP) is a state-funded program that provides access to intensive mental health services and supports to youth with a severe emotional disturbance. The goal of the FSP is to support eligible youth and their families by strengthening family stability, improving clinical outcomes, and promoting community-based services.

Qualifications

The candidate must possess a Master’s Degree in Psychology, Social Work or another related field.

Benefits Included

May participate in flexible spending plan; May participate in Simple IRA where agency matches up to 3% of annual salary; Have access to an annual training budget of $125; Eligible for pro-rated flexible holiday depending on average hours worked in a week

Essential Duties And Responsibilities
Clinical
  • Responsible for working with families to access FSP covered services. Providing assessment, case management and linkage to community mental health services, alternative community services, and residential treatment when it is determined to be medically necessary.
  • Available to help families with obtaining, completing and submitting the FSP application. Assisting parents in gathering information to complete the application process for the FSP program and answering questions about the process.
  • Responsible for maintaining an active caseload of FSP clients and providing direct client services that is documented as a CIS event/bill. Direct client services should be a minimum of 50% of time worked.
  • Responsible for working with families who are referred to the Specialized Family Support Program (SFSP) a 90-day program of crisis stabilization, community mental health, and assessment of services. This includes identifying behavioral health needs of youth at risk of custody of relinquishment, completing of an SFSP assessment report and to link those youth to the most appropriate clinical services.
  • Responsible for networking with collaterals on behalf of active clients, including: facilitation of Wrap-around, referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems.
  • Responsible for responding to emergency/crisis situations with active clients and emergency back-up for agency clients.
Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis.
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
Administrative
  • Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including FSP application packets, IM-CANS( Integrated Assessment and Treatment Plan), Psychiatric Referral Forms, CIS Billing Notes, Case Closing, IM-CAT, transfer forms, and other clinical paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative documents: 1009’s, CIS Billing Notes, time sheets, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings. Responsible for attending FSP Technical Assistance Calls and SASS regional meetings.
  • Responsible for Utilization Review Meetings.
  • Responsible for serving on Agency and/or Program Committees when requested by supervisor.
Community Education/Public Relations
  • Responsible for educating the community regarding the SASS/FSP program in the service area.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
Training
  • Responsible for fulfilling agency requirement of training and documenting all training attended. Must maintain certification in IM-CANS.
  • Responsible for attending all mandatory agency in-service trainings’.
Special Assignments/Projects
  • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff.
  • Pursue and maintain licensure and/or certification that are available and appropriate to educational/professional background.
  • Perform other duties as assigned by supervisor.
  • Perform incidental business related travel as needed.
  • Participate in agency Risk Management and Continuous Quality Improvement activities.
  • Perform job responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
Physical and environmental considerations

The incumbent will be sitting in car for travel for several minutes every day. Be able to lift up to 35 lbs. on occasion. The work environment is mostly field based and will have varying temperatures and noise level.

The incumbent can expect to work in client’s homes, hospitals, community agencies, and some in office time.

How To Apply

If you are interested in applying for this role, click here.

Type: Full Time
Summary

This position assists Aurora Police Department’s Police Officers with mental health related calls in order to link individuals and families to necessary services in efforts to prevent a situation from escalating into a crime. This position will provide crisis co-response, follow up case management, care coordination, mentorship/education, victim service advocacy in crisis incidents, assist with referrals and deferrals through patrol and investigative services from the criminal justice system. This position will work collaboratively with the existing Crisis Intervention Team at Aurora Police Department.

Essential Duties And Responsibilities
Clinical Responsbilities
  • Responsible for co-response with Aurora Police Department Officers to mental health related calls.
  • Responsible for emergency assessments/intake for SASS on an as needed basis or as assigned by supervisor.
  • Responsible for coordinating with APD CIT Liaison regarding individuals needing follow up services.
  • Responsible for completing at a minimum 500 contacts through CITE to individuals per year tracked in the client database system.
  • Responsible for providing follow up to caseload of clients with need for case management, linkage or brief crisis stabilization services.
  • Responsible for providing victim advocacy for sensitive or traumatic events or situations.
  • Responsible for working collaboratively with APD SRO to improve outcomes of at-risk youth.
  • Responsible for networking with collaterals on behalf of clients and the agency, including the provision of case management, client centered consultation, wraparound services and referral and linkage to community resources.
  • Coordinate service delivery with SASS/MHJJ and the County Treatment Alternative Courts.
  • Responsible for completion of agency integrated assessment and treatment plan and direct services notes according to Rule 140.
Supervision
  • Responsible for discussing cases with supervisor in clinical supervision.
  • Responsible for reporting to supervisor on an on-going basis potentially problematic situations/cases, and emergency or crisis situations.
Administrative
  • Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including: IM+CANS, Direct Service Notes, Case Closings, IM+CAT, Ohio and Columbia Scales, and other clinical paperwork necessary or appropriate for maintaining case files according to agency policies and procedures.
  • Responsible for completion of and meeting deadlines for all APD tracking reports and performance measures.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork.
  • Responsible for attending staff meetings, clinical staff meetings and program meetings.
  • Responsible for participating in Utilization Review meetings.
  • Responsible for serving on agency and/or program committees when requested by supervisor.
  • Responsible for maintaining clinical charts in compliance with Rule 132 and Rule 140.
Community Education/Public Relations
  • Responsible for educating the community regarding the CITE Program in the service area.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
Other Duties/Special Assignments/Projects
  • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff.
  • Pursue and maintain licensure and/or certification that are available and appropriate to educational/professional background.
  • Perform other duties as assigned by supervisor.
  • Perform incidental business-related travel as needed.
  • Participate in agency Risk Management and Continuous Quality Improvement activities.
  • Perform job responsibilities with a positive attitude.
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Participate in projects or other duties as assigned by supervisor.

Physical and Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


Benefits

Eligible for medical, dental, life insurance, flexible spending plan, Simple IRA, training budget of $250/year, flexible holiday option per policy, and flexible work schedule.


Requirements
Education and Experience

Must have Master’s Degree in Social Work, Counseling, Psychology or similar field. Must be flexible, independent and able to multi-task effectively. Preferred experience in working with individuals with mental health issues and criminal justice involvement. Required to be bilingual Spanish speaking.


If you are interested in applying for this role, please click here.