Career Opportunities!

We are constantly looking for talented and passionate individuals who are willing to make a difference in the lives of the people of the Greater Elgin Area.

Family Service Association of Greater Elgin (FSA) fosters a culture of support, accountability, and transparency. We strive to provide our employees with the resources they need to deliver the best care for our clients and thrive in the field. Our collaborative work environment and high ethical standards aid us in providing the continuity of care necessary to reach successful treatment outcomes.


Meet our staff!


Available Positions

Type: Part Time

Summary

We are seeking a qualified, motivated, and flexible candidate to perform crisis assessments and case management services for youth and families who are experiencing a mental health crisis as part of the Screening Assessment and Support Services (SASS) program. This position is part-time (both day and on-call availability required): 10-20 hours per week

  • Responsible for working three day time shifts a week.
  • Responsible for workings at least two on call shifts a week.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned.

  • Responsible for accepting crisis calls from the CARES line and therein providing a crisis screening to client at location requested. As part of the assessment, the Crisis Worker must assess risk, presenting problem, social history, self care habits, and family system. Intake forms must also be completed
  • Responsible for managing small case load that is identified as having minimal needs and is assigned by Director of Crisis Services. This includes making follow-up calls to screen for additional needs and risk, ensuring that client and family have appropriate resources, communicating with supervisor if client is identified as having higher need and is out of scope of Crisis Worker’s practice, closing case if no further services are needed
  • Responsible for networking with collaterals on behalf of crisis/active clients, including: referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated. This includes responsibility for coordinating services with our own sub-contracted agencies
  • Must attend monthly group supervision and responsible for discussing cases with supervisor in clinical, individual and/or group supervision as need arises
  • Responsible for completion of and meeting deadlines for all clinical paperwork for active clients and crisis clients
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: 1009’s, billing slips, time sheets, expense sheets and any other administrative or agency requested reports
  • Responsible for attending meetings as requested by Director of Crisis Services
  • Responsible for serving on Agency and/or Program Committees when requested by supervisor
  • Responsible for educating the community regarding the SASS program in the service area
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor
  • Fulfill agency requirement of training and documenting all training attended and must attend all mandatory agency in-service trainings
  • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
  • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
  • Perform incidental business related travel as needed
  • Participate in agency Risk Management and Continuous Quality Improvement activities.
  • Perform job responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others
  • Maintain FSA equipment

Benefits

Eligible for flexible spending plan, Simple IRA where agency matches up to 3% of annual salary and access to an annual training budget of $125. Eligible for pro-rated flexible holiday depending on average hours worked in a week



Requirements

Education and Experience

The candidate must possess at least a Bachelor's Degree in Psychology, Social Work or another related field. Bilingual (English/Spanish) strongly preferred.

This position is requires day time and on-call availability. Day time shifts are:

  • Mondays: 8a-1pm, 9:30am - 2:30pm, and 1-6pm
  • Tuesdays: 11am - 4pm and 1-6pm
  • Wednesdays: 9:30am - 2:30pm, 11am - 4pm, and 1-6pm
  • Fridays: 8am - 1pm and 1-5pm
This position also requires on-call availability between the hours of 12am-8am Monday through Thursday and weekend evenings.

Pay range from $17-$20 per hour for day shifts and $37-$50 per hour for on-call shifts dependent on experience, education, and skills.

Must have reliable transportation as there is much travel involved in these positions as this position requires travel throughout Kane and Kendall County. Must be a good team player, have the ability to work with people from very diverse backgrounds, be flexible, detailed oriented, and have a positive attitude.

Must be able to pass a background check, drug screen and provide proof of vehicle insurance that provides the following coverage: $100,000 Injury or death of one person in an accident; $300,000 Injury or death of more than one person in an accident; $100,000 damage to property of another person.


Physical And Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

  • Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
  • Other physical demands include sitting, walking and carrying your equipment.
  • Use of computers/surface pros 85% of the time.
  • During training or other job duties (such as billing, additional training, team meetings), some of those duties can be complete at home with the permission of your supervisor
    • If at the office, crisis workers share a common area. Desks and seats are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.
    • If the shared area becomes too loud, workers are allowed to utilize therapy office space downstairs (if the space is available) or there is a library area near the common space that can be used.
    • There is also computer space downstairs near the bathrooms with two extra laptops available.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


How to Apply

If you are interested in applying for this role, please click here.

Type: Part-Time
Location: Field-Based
Summary

Do you have a desire to “help others” and have been told that “you’re supportive?” If you responded yes, but are not exactly sure where or how to apply these skills; then a career as a Therapeutic Mentor may be answer! The Therapeutic Mentoring Program allows you to provide one-on-one skills training to individuals with targeted skills deficits. Therapeutic Mentors assist individuals in career counseling, learning conflict resolution skills to assert themselves better, practice coping skills, and learning how to engage in their community. If you are in search of a rewarding and fulfilling career, submit your application today.

Therapeutic Mentoring provides mental health rehabilitation interventions and supports necessary to assist clients in meeting their mental health treatment goals while in his/her own environment. Family Support workers coordinate services with other members of the client’s treatment team such as, therapist and psychiatrist to help clients achieve rehabilitation resilience, and recovery.

Essential Duties And Responsibilities
Clinical (90%)
  • Therapeutic Mentoring Services provides mental health rehabilitation interventions and supports necessary to assist clients in meeting their mental health treatment goals while in his/her own environment. Family Support workers coordinate services with other members of the client’s treatment team such as, therapist and psychiatrist to help clients achieve rehabilitation resilience, and recovery.
  • Support functions provided to clients/families include: teaching social skills, modeling appropriate behaviors, assisting in problem-solving, and psychoeducation.
  • Coordinate services with primary clinician and additional collaterals to help clients achieve optimal recovery.
  • Must maintain and manage a minimum caseload of approximately three to five clients.
  • Provide a minimum of 9 hours a week of direct service to clients.
  • In the event of a crisis situation when the client is already with the Therapeutic Mentoring Services Worker, support workers will continue to provide services until the client is stable, the parent/guardian relieves the support worker, or other qualified professional (SASS worker, doctor, police, etc.) relieves the support worker. This may require working past the scheduled time.
Supervision (5%)
  • Schedule and attend monthly supervision with Therapeutic Mentoring Services Coordinator to discuss cases and report problem cases, need for special services and resource information.
  • Attend monthly group supervision and participate in Performance Quality Improvement Goals.
  • Must fulfill agency required training and attend in-service trainings assigned by supervisor.
Other Responsibilities
  • Support to clients and their families is often provided in the home or community. Time at the office may be assigned by supervisor to fit program needs.
  • Remain compliant with Council on Accreditation Standards and Best Practices in serving clients.
  • Support Workers will adhere to all the agency policies, guidelines, and deadlines for interventions and paperwork for each case.
  • Responsible for incidental business related travel.
  • As per Family Service Association of Greater Elgin Area all Therapeutic Mentoring Workers will adhere to the Code of Ethics of the National Association of Social Workers (NASW) when providing services.

Benefits

Eligible for flexible spending plan, Simple IRA, training budget of $250/year, flexible holiday option per policy, availability of supervision toward licensure and flexible work schedule.

Education and Experience

Bachelor’s degree in Psychology, Social Work or related field is required.

Must have reliable transportation as most skills are developed within the community. Afternoon, evening, and weekends are required to meet client’s needs. Must be a good team player, ability to work with people from diverse backgrounds, be flexible, detailed oriented, and have a positive attitude. Must be able to pass a background check, drug screen and provide proof of vehicle insurance. Must be 21 years-old. Bilingual in Spanish required.


If you are interested in applying for this role, please click here.

Type: Full Time
Summary

The Manager of Prevention and Support Services is responsible for working with clients, their families, referring clinicians, and therapeutic mentors/crisis stabilization support personnel (herein referred to as staff) to develop and implement community support services to help meet the client’s recovery goals. This role also conducts initial intake assessments to eligible clients and provides brief interventions to clients during coordination meeting with assigned staff. In addition, this position will manage the agency’s prevention programs including scheduling, assigning staff, providing direct services, building community partner relationships and assisting in grant writing and reporting.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential duties and responsibilities include the following. Other duties may be assigned.

Clinical
  • Responsible for coordinating with Integrated Service Coordination in regards to program referrals and care coordination needs.
  • Be available for after-hours on-call per agency supervisor on-call schedule.
  • Responsible for knowledge of Medicaid Rule 140 services provided within the program.
  • Responsible for maintaining clinical documentation according to agency policy and procedures.
  • Responsible for providing 200 hours of direct service per fiscal year.
  • Responsible for serving as the point of problem resolution between assigned staff and clients.
  • Responsible for coordinating feedback between therapist, assigned staff, and client/families in the program.
  • Responsible for coordinating, facilitating and administrating prevention programming.
Administrative
  • Responsible for hiring and training of Therapeutic Mentors and Crisis Stabilization Support Personnel to meet agency needs.
  • Conduct monthly program staff meetings to provide support, consultation, and training to assigned staff.
  • Schedule and organize venues, staff, and programming for prevention programs (i.e. Juvenile Justice Jeopardy).
  • Assist with grant writing and reporting for prevention programs.
  • Responsible for monitoring quality of services by maintaining regular contact with service recipient’s therapist, reviewing clinical documentation as necessary and providing ongoing training as needed.
  • Responsible for attending and participating in agency staff meetings and any other meetings assigned by the supervisor.
  • Responsible for completing program reports.
  • Responsible for reviewing and signing off on assigned staff’s time sheets and expense sheets.
  • Responsible for participating in program development and strategic planning.
  • Responsible for completion of all agency administrative paperwork and any other administrative or agency requested responses.
  • Participate in agency Risk Management and Performance Quality Improvement activities.
Supervision
  • Responsible for conducting and documenting monthly (at minimum) individual clinical supervision with staff.
  • Responsible for being prepared to discuss program issues and service utilization with supervisor on an as needed basis.
  • Responsible for reporting to supervisor regularly on system problems, issues, and/or failure.
  • Community Education/Public Relations.
  • Responsible for educating the community regarding the Therapeutic Mentoring/Crisis Stabilization Program/Prevention Programs in the service area.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks per supervisor assignment.
Special Assignments/Projects
  • Perform other duties as assigned by supervisor.
  • Perform incidental business-related travel as needed.
  • Perform job responsibilities with a positive attitude.
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. .


Physical and Environmental Considerations

This job operates in a professional office environment and in the community. This role occasionally uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20lbs.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.


Benefits

Eligible for medical, dental, life insurance, flexible spending plan, Simple IRA, training budget of $250/year, flexible holiday option per policy, and flexible work schedule.


Requirements
Education and Experience

Must have Master’s Degree in Social Work, Counseling, Psychology or similar field. Must be flexible, independent and able to multi-task effectively. Preferred experience in working with youth with mental health issues.


Requirements
  • Excellent verbal and written communication skills that may include public speaking and presentations.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software

If you are interested in applying for this role, please click here.

Type: Full Time (35 hrs)
Summary

This position facilitates the identification, screening, referral and case monitoring of juveniles in detention who are identified as having mental illness in efforts to strengthen the linkages among courts, probation, detention, schools, health care, mental health, and other community-based services.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clinical Responsbilities
  • Responsible for screening youth involved in juvenile justice system for mental health disorders.
  • Responsible for maintaining an active caseload and providing 75 hours of direct service to clients and families per month.
  • Responsible for networking with collaterals on behalf of clients and the agency, including the provision of case management, client centered consultation, wraparound services and referral and linkage to community resources.
  • Responsible for attending community meetings on behalf of agency to promote program and maintain referral sources.
  • Responsible for completion of agency comprehensive assessment, individual treatment plan, progress notes, and Mental Health/Juvenile Justice Initiative screening and assessment tools for each client.
  • Responsible for responding to emergency/crisis situations with active clients and emergency back-up for Crisis.
Supervision
  • Responsible for discussing cases with supervisor in clinical supervision.
  • Responsible for reporting to supervisor on an on-going basis potentially problematic situations/cases, and emergency or crisis situations.

Administrative
  • Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including: Mental Health Assessments, ITPs, Psychiatric Referral Forms, CIS Billing Notes, Case Closing, Childhood Severity of Psychiatric Illness (CSPI’S), Ohio and Columbia Scales, CANS-JJ, transfer forms, and other clinical paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all MHJJ paperwork and reports.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: 1009’s, CIS Billing Notes, time sheets, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical staff meetings and program meetings.
  • Responsible for participating in Utilization Review meetings.
  • Responsible for serving on agency and/or program committees when requested by supervisor.
  • Responsible for maintaining clinical charts in compliance with Rule 132 and Rule 140.
Community Education/Public Relations
  • Responsible for educating the community regarding the MHJJ program in the service area.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
Other Duties/Special Assignments/Projects
  • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff.
  • Pursue and maintain licensure and/or certification that are available and appropriate to educational/professional background.
  • Perform other duties as assigned by supervisor.
  • Perform incidental business related travel as needed.
  • Participate in agency Risk Management and Continuous Quality Improvement activities.
  • Perform job responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Participate in projects or other duties as assigned by supervisor.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Physical and Environmental Considerations

The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.

The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.

The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.



Requirements
Education and Experience

Must have Master’s Degree in Social Work, Counseling, Psychology or similar field. Must have some leadership experience with increasing responsibilities. Must be flexible, independent and able to multi-task effectively. Preferred experience in working with youth with mental health issues and juvenile justice involvement.


Required Skills/Abilities
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software

If you are interested in applying for this role, please click here.

There are internships available for Spring 2020!



Qualifications

Must be enrolled in a master’s level program in Social Work, Psychology, or other related field at the time of internship. Must have a bachelor’s degree in Social Work, Psychology, or other related field in order to qualify as a Mental Health Professional (MHP) per Medicaid rule 132 standards.


Benefits Included

Mileage reimbursement for approved travel based on Expense Reimbursement Policy.


Internship Duties:
  • Adhere to FSA policies, rules, and standards and practices as well as all applicable ethical codes.
  • Complete all necessary employee requirements in a timely manner to include submission of information to complete DCFS background investigation.
  • Establish written learning agreement with Field Instructor. Identify specific learning objectives and create a consistent schedule as well as evaluation arrangements.
  • Approach internship tasks with a positive attitude with a willingness to learn, willingness to follow direction, and willingness to apply feedback provided by Field Supervisor or Task Supervisor.
  • Adhere to field placement schedule and notify Field Instructor of any changes prior to changes being implemented
  • Notify the Field Instructor in cases of unavoidable absences or inability to come in at scheduled times
  • Manage caseload assigned by supervisor and complete necessary case management or therapy interventions in a timely manner
  • Treat all staff and clients with high level of respect and compassion
  • Responsible for networking with collaterals on behalf of active clients, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems. This includes responsibility for coordinating services with or own sub-contracted agencies.
  • Participate in completing any required internship evaluations or meetings with school.
  • Use good judgement in all work to ensure client safety. Seek out necessary resources and practices effective self-care to enhance performance in all internship duties
  • Maintain client interactions and record information confidential per FSA policies and Illinois law

Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
  • Responsible for discussing learning progress and experiences
  • Discuss any issues with the Field Instructor first prior to consulting with the Field Liaison.

Administrative
  • Maintain a record of field hours and assigned duties in collaboration with the Field Instructor.
  • Responsible for completion of and meeting deadlines for all clinical paperwork for cases, including: Mental Health Assessments, ITPs, Psychiatric Referral Forms, CIS Billing Notes, Case Closing, Childhood Severity of Psychiatric Illness (CSPI’S), SASS transfer forms, and other clinical paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings as assigned by Supervisor.
  • Responsible for participating in Utilization Review process.

Community Education/Public Relations
  • Act professionally and communicate positively responsibility when presenting FSA with clients, community contacts, and staff.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.

Training
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Other Duties/Special Assignments/Projects
  • Perform other duties as assigned by supervisor to the best of interns ability.
  • Perform incidental business-related travel as needed.
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately reported to Supervisor.

How to Apply

If you are interested in applying for this role, please click here.

Unpaid Internship. Must be enrolled in a Bachelor’s level program in Social Work, Psychology, or other related field at the time of internship. Must meet criteria to qualify as a Rehabilitative Services Associate (RSA) by being at least 21 years of age, be a high school graduate or have a GED certificate, have demonstrated skills in the field of services to adults or children, have demonstrated the ability to work within the Provider's structure and accept supervision, and have demonstrated the ability to work constructively with Clients, treatment resources and the community per Medicaid rule 132 standards.


Benefits

Mileage reimbursement for approved travel based on Expense Reimbursement Policy; Supervision; Educational Opportunities; Access to the resources and experiences of an agency with almost 90 years in the community


Internship Duties:
  • Adhere to FSA policies, rules, and standards and practices as well as all applicable ethical codes.
  • Complete all necessary employee requirements in a timely manner to include submission of information to complete DCFS background investigation.
  • Establish written learning agreement with Field Instructor. Identify specific learning objectives and create a consistent schedule as well as evaluation arrangements.
  • Approach internship tasks with a positive attitude with a willingness to learn, willingness to follow direction, and willingness to apply feedback provided by Field Supervisor or Task Supervisor.
  • Adhere to field placement schedule and notify Field Instructor of any changes prior to changes being implemented
  • Notify the Field Instructor in cases of unavoidable absences or inability to come in at scheduled times
  • Manage caseload assigned by supervisor and complete necessary case management or therapy interventions in a timely manner
  • Treat all staff and clients with high level of respect and compassion
  • Responsible for networking with collaterals on behalf of active clients, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, state and mental health systems. This includes responsibility for coordinating services with or own sub-contracted agencies.
  • Participate in completing any required internship evaluations or meetings with school.
  • Use good judgement in all work to ensure client safety. Seek out necessary resources and practices effective self-care to enhance performance in all internship duties
  • Maintain client interactions and record information confidential per FSA policies and Illinois law

Supervision
  • Responsible for discussing cases with supervisor in clinical supervision (individual or group supervision) on a weekly basis
  • Responsible for reporting to supervisor regularly about problem cases, need for special services and resource information.
  • Responsible for discussing learning progress and experiences
  • Discuss any issues with the Field Instructor first prior to consulting with the Field Liaison.

Administrative
  • Maintain a record of field hours and assigned duties in collaboration with the Field Instructor.
  • Responsible for completion of and meeting deadlines for all paperwork for cases, including: CIS Billing Notes, Case Closing, and other paperwork necessary or appropriate for maintaining case files.
  • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS Billing Notes, expense sheets and any other administrative or agency requested reports.
  • Responsible for attending staff meetings, clinical meetings and program meetings as assigned by Supervisor.

Community Education/Public Relations
  • Act professionally and communicate positively responsibility when presenting FSA with clients, community contacts, and staff.
  • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
  • Complete all necessary training requirements based on program assigned.
  • Maintain log of trainings completed

Other Duties/Special Assignments/Projects
  • Perform other duties as assigned by supervisor to the best of interns ability.
  • Perform incidental business-related travel as needed.
  • Perform internship responsibilities with a positive attitude
  • Responsible for promoting collegiality at the workplace by working collaboratively with others.
  • Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately reported to Supervisor.

How to Apply

If you are interested in applying for this role, please click here.